viseeo mb-4 turns on after connecting usb

jarecki

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hello everyone I have a problem with viseeo mb-4 a year ago I bought it and after connecting it to the uhi socket it did not turn on but I had an idea to connect a USB cable to it and it turned on I connected to the phone And everything worked great now I have some free time and I wanted to find out why viseeo is not getting power I will add that when I connect the cradle from samsung it turns on normally, i.e. the current in the uhi connector is there I have one more problem for about a week when I talk to someone the other side hears me very quietly viseeo is turned up volume please help
 

Botus

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your points aren't very clear

there are dip switches in the unit to set to the specific comand unit the car has
there are also firmware updates - which is the only reason there is a USB socket on the device


MB-4


17 Feb 2012 MB-4 CPU Software Ver.4.2 released
Enjoy SIRI activation, Phonebook Type Selection for Sync, and Mercedes Keypad Control of MB-4's Functions...

6 Mar 2012 MB-4 CPU Ver.4.5 released
This version has improved SIRI usability and also corrected two minor issues. If you are a heavy user of SIRI we suggest you update to this version.

7 May 2012 MB-4 CPU Ver.4.8 released
This version of software adds Dutch and French menu on your MB-4. It also corrects phonebook auto sync issues occurred on D2B version of UHI (2004 Mercedes)

13 Jun 2012 MB-4 CPU Update Ver.4.9 released
This version of update improves the phonebook sync function that occasionally does not automatically start when switch between paired phones using the Quick Switch Button function.

xx xxx 201x MB-4 CPU Update Ver.5.1 released
1. Improve the SIRI activation function when using iPhone's SIRI to call out from the phonebook.
2. Improve the Caller-ID function

18 Sep 2013 MB-4 CPU Update Ver.5.2 released - IMPORTANT!!! Please update the software and master rest the unit.
1.Solve the issue that the paired devices are not cleared after mastered reset.

I believe the dip switch setting is the same for the 3, 4 and 4+ (firmware is specific to each model)

viseeo dip switch settings .jpg
 
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jarecki

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twoje punkty nie są zbyt jasne

w jednostce znajdują się przełączniki DIP, które można ustawić na konkretną jednostkę dowodzenia, w którą wyposażony jest samochód
są też aktualizacje firmware'u - tylko dlatego na urządzeniu znajduje się gniazdo USB


MB-4


17 lutego 2012 Wydanie oprogramowania procesora MB-4 w wersji 4.2
Ciesz się aktywacją SIRI, wyborem typu książki telefonicznej do synchronizacji i sterowaniem funkcjami MB-4 za pomocą klawiatury Mercedes...

6 marca 2012 Wydanie procesora MB-4 w wersji 4.5
Ta wersja poprawiła użyteczność SIRI, a także poprawiła dwa drobne problemy. Jeśli jesteś częstym użytkownikiem SIRI, zalecamy aktualizację do tej wersji.

7 maja 2012 Wydanie procesora MB-4 w wersji 4.8
Ta wersja oprogramowania dodaje holenderskie i francuskie menu w twoim MB-4. Naprawia również problemy z automatyczną synchronizacją książki telefonicznej, które występowały w wersji D2B UHI (2004 Mercedes)

13 czerwca 2012 r. Wydano aktualizację procesora MB-4 w wersji 4.9
Ta wersja aktualizacji poprawia funkcję synchronizacji książki telefonicznej, która czasami nie uruchamia się automatycznie po przełączeniu między sparowanymi telefonami za pomocą funkcji przycisku szybkiego przełączania.

Wydano aktualizację procesora xx xxx 201x MB-4 w wersji 5.1
1. Popraw funkcję aktywacji SIRI podczas korzystania z SIRI iPhone'a do dzwonienia z książki telefonicznej.
2. Popraw funkcję Caller-ID

18 września 2013 Wydano MB-4 CPU Update Ver.5.2 - WAŻNE!!! Zaktualizuj oprogramowanie i opanuj urządzenie.
1. Rozwiąż problem polegający na tym, że sparowane urządzenia nie są usuwane po resecie głównym.

Uważam, że ustawienie przełącznika DIP jest takie samo dla 3, 4 i 4+ (oprogramowanie układowe jest specyficzne dla każdego modelu)

View attachment 80641
 
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jarecki

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hello, I have made the latest update available on viseeo website 101.9(2014.11.18) and both dip switches are on as it should be for the comand aps ntg1 unit And still, if I connect the viseeo to the uhi connector, nothing happens, it does not turn on, but if I connect it to the mini USB port, the viseeo turns on and works. Now I have another problem, when I call, the person on the other end hears me very quietly. I have the volume set to max on the phone and on the viseeo. I replaced the microphones in the rearview mirror and the bluetooth module. And the second metal box seems to me to be an antenna amplifier, but I still can't hear it at all. Today I was able to connect the car to the computer but there were no error codes below attached photos of the bluetooth module
 

Botus

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you said you have an MB4

the correct update for this is

MB-4 CPU Software Update Version 5.2 (2013-09-18)


the MB4+ is a different device

MB-4+ CPU Software Update Version 101.9 (2014-11-18)


if you put the wrong firmware on, I wouldn't be surprised if its behaving strangely ?


a number of users with the later devices have had issues - what car and what age - see a note here - issues occurred on D2B version of UHI (2004 Mercedes)


6.1 Microphone Volume Setting
To setup microphone volume:
1. Press [MENU] in the standby mode.
2. Browse with [] to MIC VOLUME and press [SETUP] to enter the microphone
volume setting.
3. Press [+] or [-] to adjust the microphone volume and press [SAVE] to confirm.
Note:
Microphone quality may vary between car models. ViseeO suggests that you set up the microphone level
by calling your friend and family to confirm the sound quality at different microphone level and find the
best one that suits your vehicle.
 
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jarecki

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you said you have an MB4







the correct update for this is







MB-4 CPU Software Update Version 5.2 (2013-09-18)





the MB4+ is a different device







MB-4+ CPU Software Update Version 101.9 (2014-11-18)





if you put the wrong firmware on, I wouldn't be surprised if its behaving strangely ?











a number of users with the later devices have had issues - what car and what age - see a note here - issues occurred on D2B version of UHI (2004 Mercedes)











6.1 Microphone Volume Setting



To setup microphone volume:



1. Press [MENU] in the standby mode.



2. Browse with [] to MIC VOLUME and press [SETUP] to enter the microphone



volume setting.



3. Press [+] or [-] to adjust the microphone volume and press [SAVE] to confirm.



Note:



Microphone quality may vary between car models. ViseeO suggests that you set up the microphone level



by calling your friend and family to confirm the sound quality at different microphone level and find the



best one that suits your vehicle.



you said you have an MB4



the correct update for this is



MB-4 CPU Software Update Version 5.2 (2013-09-18)


the MB4+ is a different device



MB-4+ CPU Software Update Version 101.9 (2014-11-18)


if you put the wrong firmware on, I wouldn't be surprised if its behaving strangely ?





a number of users with the later devices have had issues - what car and what age - see a note here - issues occurred on D2B version of UHI (2004 Mercedes)





6.1 Microphone Volume Setting

To setup microphone volume:

1. Press [MENU] in the standby mode.

2. Browse with [] to MIC VOLUME and press [SETUP] to enter the microphone

volume setting.

3. Press [+] or [-] to adjust the microphone volume and press [SAVE] to confirm.

Note:

Microphone quality may vary between car models. ViseeO suggests that you set up the microphone level

by calling your friend and family to confirm the sound quality at different microphone level and find the

best one that suits your vehicle.
 
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jarecki

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I have viseeo mb-4+ and software 101.9 (2014.11.18) and mercedes w211 e320 2007year two weeks ago it worked great one day viseeo froze And nothing could be done with it I disconnected it from the car the next day I connected it and it worked but problems with the voice level began. tomorrow I will check the volume control because I have it set to 20, i.e. max and I did not know that it matters so much that a quieter setting may be better
 
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jarecki

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I tested the volume settings but still could not hear me
 

Botus

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I have viseeo mb-4+ and software 101.9 (2014.11.18) and mercedes w211 e320 2007year two weeks ago it worked great one day viseeo froze And nothing could be done with it I disconnected it from the car the next day I connected it and it worked but problems with the voice level began. tomorrow I will check the volume control because I have it set to 20, i.e. max and I did not know that it matters so much that a quieter setting may be better
this could read as 2 weeks ago the UHI on the car went wrong and its still wrong

try the viseeo in another car ? or fit a physical phone in the car and see if that works
 


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