w213 adblue pump and engine not start

[w213probs]

Hello,

Thank you for your help and comments in advance.

I have a 2017 W13 E-Class Mercedes. Really like the car and everything, however when it gives fault and issues, very painful and sometimes costly as well.

Last year, the car gave me issues with adblue, error was around adblue levels could not be measured and etc. But the fault went away by itself.

This year, after the cold weather snap last week. I got the error of 'Check Adblue - See owners manual'. Last year when reading about the adblue issues, i did read a lot of issues around the dreaded 500 mile limitation and now i am also a victim of this error message.

I got the Star scan done, and it says that the Adblue Pump has failed, called mercedes parts to get a quote and they quoted around £1300 something for the adblue tank.

I am in no position to spend £1300 for part and then additional labour. So, next step was to look for used parts, i did find some used adblue tanks around £500 or so. and then Mercedes independent specialists quoted me around £170 for fitting only, no coding. for coding it was around 300 or so. all in all around £800 with the second hard part, fitted.

I am really confused what should i do because this adblue will keep on failing it seems. Is there anyway that the pump can be repaired? For a fact i know in third world countries almost every part is repairable, i wonder why parts are not repaired here.

Anyone who has been in a similar situation who has managed to get a workaround, please help and guide.

Many thanks.

 

[Trev1964]

This is the reason when I changed my car in September, I bought a petrol.
If it was my car, I'd have it mapped out, system is junk and not fit for purpose.

 

[ajlsl600]

Ur spot on. Its just crxp and that's it. If they ever make it properly?? Until then it's mapped out. I can't be halfway thru France and get 500 to go crxp. Happened 2x and went away. Thanks to icarsoft (lives full time in car) which tells its own story. Next was wss on same trip all sorts of aggro and lights. Bugger me if after changing it. another same story for a rear wss. Given they contain no moving parts and I never had issue in 20 plus Yr old 180k miles w208 I can only conclude its just shite QC and lowest bidder. But again 500 miles from home its just a f ballache I must try to avoid.

 

[w213probs]

This is the reason when I changed my car in September, I bought a petrol.
If it was my car, I'd have it mapped out, system is junk and not fit for purpose.

i did come across the solution of mapping it out but then the issues around DPF and etc scares me. also not sure how this will affect the engine or its performance.

can the pump not be replaced or repaired on its own? happy to experiment with anyone who is willing to work out a solution on this.

i do not have the ramp or the car lifter otherwise would be 100% willing to try to fix it myself.

 

[w213probs]

Ur spot on. Its just crxp and that's it. If they ever make it properly?? Until then it's mapped out. I can't be halfway thru France and get 500 to go crxp. Happened 2x and went away. Thanks to icarsoft (lives full time in car) which tells its own story. Next was wss on same trip all sorts of aggro and lights. Bugger me if after changing it. another same story for a rear wss. Given they contain no moving parts and I never had issue in 20 plus Yr old 180k miles w208 I can only conclude its just shite QC and lowest bidder. But again 500 miles from home its just a f ballache I must try to avoid.

i also wanted to buy icarsoft pro, and did look at the icarsoft pro v3 for mercedes. does it help to clear the 500 mile issue?

 

[ajlsl600]

If ur lucky did for me a nu of times but not always for some think it's just luck. Cleared 2x in France once in UK mine is v2 mercedes.
I don't think anyone shud buy a merc without buying one. Unless you like an empty wallet .....

 

[DSK]

The sensible and legal answer is, accept that MB is far from a quality product in this day and age. Get a new Adblue tank fitted. Then always use anti crystallisation additive with your adblue fluid.

Or sell the car after it’s fixed using the repair to command a higher asking price.


Sent from my iPhone using Tapatalk

 

[malcolm E53 AMG]

Unfortunately MB have you over a barrel with this the ADBLUE system is proving to be very problematic and out of warranty expensive to repair. What is your annual mileage and what type of usage do you give the car short or long distance?

 

[w213probs]

If ur lucky did for me a nu of times but not always for some think it's just luck. Cleared 2x in France once in UK mine is v2 mercedes.
I don't think anyone shud buy a merc without buying one. Unless you like an empty wallet .....

i will buy a v2 or v3 and see how it goes. plenty of them on amazon, but i read somewhere they are not real.. too many dodgy business going on.

The sensible and legal answer is, accept that MB is far from a quality product in this day and age. Get a new Adblue tank fitted. Then always use anti crystallisation additive with your adblue fluid.

Or sell the car after it’s fixed using the repair to command a higher asking price.


Sent from my iPhone using Tapatalk

i dont think this is a crystallisation issue. i wish i could take the pump out and see. in my research i did note that the pump on other adblue tanks is the same as w213. so maybe pump from those adblue tanks could be used on this one? will look into this further and post there.

Unfortunately MB have you over a barrel with this the ADBLUE system is proving to be very problematic and out of warranty expensive to repair. What is your annual mileage and what type of usage do you give the car short or long distance?

annual mileage around 13k. mostly short, and sometimes long. but not too much long

 

[malcolm E53 AMG]

UK Parts Direct are the go to retailer for iCarsoft they are an authorised outlet, tell them what you want to achieve with the diagnostic unit and if they aren’t sure they will contact iCarsoft and verify, this is what I did when I purchased my iCarsoft PRO

If you are covering >12k miles Pa you shouldn’t have a problems with crystallisation of the urea blocking the injector but the pump heater and tank are supplied as a unit I believe and will need coding to the car

 

[onefortheroad]

i will buy a v2 or v3 and see how it goes. plenty of them on amazon, but i read somewhere they are not real.. too many dodgy business going on.


i dont think this is a crystallisation issue. i wish i could take the pump out and see. in my research i did note that the pump on other adblue tanks is the same as w213. so maybe pump from those adblue tanks could be used on this one? will look into this further and post there.


annual mileage around 13k. mostly short, and sometimes long. but not too much long

I'll sell you a mb3 . I bought it for my 17 reg e350 which it worked on nearly every module on the car . Now I own a 2019 glc 350 and it talks to very little. I bought it off a lad on here for £140 ISH . Yours for £120 posted if interested. It's in original box ,it's been updated 4 times ,so every bit original. Cheapest I can find is £170.

 

[w213probs]

I'll sell you a mb3 . I bought it for my 17 reg e350 which it worked on nearly every module on the car . Now I own a 2019 glc 350 and it talks to very little. I bought it off a lad on here for £140 ISH . Yours for £120 posted if interested. It's in original box ,it's been updated 4 times ,so every bit original. Cheapest I can find is £170.

View attachment 87428

tried to message you but limited profile. let me message you

 

[w213probs]

UK Parts Direct are the go to retailer for iCarsoft they are an authorised outlet, tell them what you want to achieve with the diagnostic unit and if they aren’t sure they will contact iCarsoft and verify, this is what I did when I purchased my iCarsoft PRO

If you are covering >12k miles Pa you shouldn’t have a problems with crystallisation of the urea blocking the injector but the pump heater and tank are supplied as a unit I believe and will need coding to the car

i want to somehow just change the pump rather than the whole adblue tank... all the mechanics are wanting to change the whole unit, maybe it saves them time, more easier to just take out one and put another one.

 

[onefortheroad]

Anyone else wants a mb3 for £120 posted . Get in touch.

 

[w213probs]

so far the research i come up with the following. the Pump, for W213 E220 is a bosch number as follows:

part number mercedes - A0004700400
bosch - F1C250151

 

[onefortheroad]

so far the research i come up with the following. the Pump, for W213 E220 is a bosch number as follows:

part number mercedes - A0004700400
bosch - F1C250151

There's also things like the ad blue heater , the 3 way sensors for measuring the ad blue levels . Anyone of those faults out your going to get pump error messages. This is why mb don't mess about and change the whole unit in one go. You may get lucky,but if not it's labour charges again and again.

 

[w213probs]

There's also things like the ad blue heater , the 3 way sensors for measuring the ad blue levels . Anyone of those faults out your going to get pump error messages. This is why mb don't mess about and change the whole unit in one go. You may get lucky,but if not it's labour charges again and again.

agreed.

so the Star diagnostic result showed 3 errors,

1 - adblue pump failure and 2 others related to low pressure because of no adblue flowing.

nothing of the heat pump. but i do get the point that if possible change the whole unit, from customers perspective, they get ripped off

 

[rf065]

Just be aware, I had the 500 mile countdown 3 times and cleared it using Icar soft, but the 4th time it refused to clear and continued the coundown until it was remapped. No problems since, I regret fixing it the first time the Nox sensor issue started, should have remapped then and saved myself the extortionate cost these systems take every time they go wrong. And they do go wrong, the first time you get it repaired will not be the last.

 

[w213probs]

Just be aware, I had the 500 mile countdown 3 times and cleared it using Icar soft, but the 4th time it refused to clear and continued the coundown until it was remapped. No problems since, I regret fixing it the first time the Nox sensor issue started, should have remapped then and saved myself the extortionate cost these systems take every time they go wrong. And they do go wrong, the first time you get it repaired will not be the last.

thank you for the honest reply.

just double minded whether i should get it remapped or not. read some posts about the car being unroadworthy and etc and that worries me.

also when i think of re-selling the car, don't know what will happen and etc.

i have already changed the nox sensor around 6-7 months ago. got a second hand one, so far going strong but to be honest,

every morning i start the car or whenever i am driving i am scared. Scared of the fact that the dreaded yellow check engine light will come. and it will mean some sort of a cost.

 

[rf065]

Mine has passed two MOT's since remapped, the DPF works fine and in two years I've not had to pay a penny in Nox sensor or Adblue faults.