Warranty cover

Chris Dakin

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E class 220d coupe amg 2016
Hi

I purchased a 66 plate E Class Coupe from a well known car supermarket at the start off April 2019, it was low mileage with less than 14,000 miles on the clock.

I took it for a service and mot at the end of September 2019 with less than 19,000 miles on the clock to an independent Mercedes Benz garage.

They informed me that the water pump was leaking and needed to be replaced and also the adblue injector was leaking and needed to be replaced

would these be covered under warranty ?

appreciate any advice
 

Blobcat

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R171 SLK280, Smart R451, Land Rover 110 County SW, 997 C2S, R1250 GSA TE 40th, CBR600FP
Hello and welcome

Is the car over 3 years old? If so Mercedes warranty won’t (or very unlikely) to cover it. If less than 3 years old they’ll charge a diagnostic fee which you’ll get back if it’s warranty repair

If over 3 years old what warranty did you get from the car supermarket? Check the wording and see what is covered
 

mioba

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as above. hope to see you again with an update
 
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Chris Dakin

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E class 220d coupe amg 2016
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as above. hope to see you again with an update
Hi, the car was less than 3 years old would these be covered by a Mercedes 3 year warranty?
 

Blobcat

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R171 SLK280, Smart R451, Land Rover 110 County SW, 997 C2S, R1250 GSA TE 40th, CBR600FP
Hi, the car was less than 3 years old would these be covered by a Mercedes 3 year warranty?
Should be, although Mercedes will tell you for definite
 
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Chris Dakin

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E class 220d coupe amg 2016
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More like mercedes will say ahhhh but you didnt get the car serviced in the MB network..........
Do you have a phone number to contact Mercedes on about warranty issues
 

Blobcat

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R171 SLK280, Smart R451, Land Rover 110 County SW, 997 C2S, R1250 GSA TE 40th, CBR600FP
Do you have a phone number to contact Mercedes on about warranty issues
Best thing is face to face. Easy to say “no” on the phone
 

Frontstep

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T210 320cdi
If the car was serviced correctly by an independent you can still make a claim with MB.
 

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