WarrantyWise - Be Aware

[flawless101]

Hiya,

I just wanted to share with you details of WarantyWise used car warranties that you may not be aware of and what repercussions it may have for you.

I have their top 'All Electrical and Mechanical' parts warranty. Recently, I took my car in for one fault and my local MB dealer also told me about a second. The dealer sent in a claim for both. But to my horror, WarrantyWise only paid about half the claim even though both failures should have been covered. They only paid half because - in their small print - it states that they do not pay out for multiple failures if the failures are not related i.e. one happened as a consequence of the other. Also stated in the small print is that when multiple failures occur, they pay out an 'average' of parts and labour costs for all the failures.

What this basically means is that if your had an engine failures (say cost of repair was £5000) and an un-related electrical fault (say cost of £200) WarrantyWise will only pay out £2600 if you claimed for both - even though both are covered under their warranty. Whereas, if you just claimed for engine on its own, then you would get payment in full!

I guess the moral of this story is that if you have a WarrantyWise policy and have multiple failures then either stagger your claims (first one, then the other at a later date) or pay for the cheaper one your self and claim for the more expensive claim.

I have had my fingers burnt on this one, I just wanted to make sure no one else on this forum does

 

[WG M-B]

IMO they are one of the worst warranty companies we deal with.
I find the AA the best

 

[television]

I agree with the OP, we have had so many tales on here about the and multiple faults. Often with the electrics in cars, 1 faulty part can take out another.

 

[star]

IMO they are one of the worst warranty companies we deal with.
I find the AA the best

Found the same here, they say they will on pay I think it was £23 p/h, aa by far the better warranty co.

 

[Steve@Avantgarde]

All warranty companies are shysters. The fights I have had over the years with all sorts of companies trying to wriggle out of paying for items that clearly state coverage.

Its best to tuck money away specifically for your car and use it as and when you need to.

 

[A.J.]

Its best to tuck money away specifically for your car and use it as and when you need to.

By far the most sensible option !!

 

[vtaylor78]

Is this the company that Quentin Wilson fronts ??

 

[yorkshire1]

Is this the company that Quentin Wilson fronts ??

appears to be and site says to contact him directly with any issues!

http://www.warrantywise.co.uk/quentins-check-list/

 

[vtaylor78]

appears to be and site says to contact him directly with any issues!

http://www.warrantywise.co.uk/quentins-check-list/

Judging by the OP's story he must be a busy man ?

 

[Ken_R]

Its best to tuck money away specifically for your car and use it as and when you need to.

I've always worked on that principal. Having a 'Shack' in Brittany I would typically travel there 3-5 times a year, and have done so for the past 25+ years.

I never had any breakdown cover. IIRC, back in the 90's, European cover was something like £75 - per trip. At those prices, if I had to take a 'hit' then although it would have involved a large sum, the odds were that it would still be a saving.

And never, within all that time, has anything gone amiss. - Famous last words.

However, due to my/our 'ageing' and cars becoming even more complicated, as of last year I have actually taken out Breakdown cover with Green Flag.

 

[A.J.]

Is this the company that Quentin Wilson fronts ??

He even looks b****y slippery !!

 

[rifiki]

Agree with steve@avantgarde. Open a bank account with overdraft facility and pay the premiums into the account. If nothing goes wrong you have the mony not the warrenty outfit

 

[V6Matty]

not had to purchase a warranty but managed to negotiate a 12 month Parts and labour including electrical from Warranty Wise into our deal for the wife's new car, It's going to go into the Indy for a full check over soon and I'll make sure that if anything is found we will not make the mistake of doing it all at once.

 

[Steve@Avantgarde]

Is this the company that Quentin Wilson fronts ??

Even more of a reason to avoid it.

 

[Rory]

All warranty companies are shysters.

Must say I was pleasantly surprised when Warranty Direct authorised both lower front arms to be replaced on my car due to wear on the bushes and one ball-joint. This was a month before coverage of such items expired as the car became 11yrs old.

They paid in full (I have excess and betterment waivers) and at full dealer labour rate.

 

[Frontstep]

Buy premium bonds, at least you keep your stake, the odds are long though.

 

[television]

Buy premium bonds, at least you keep your stake, the odds are long though.

And you can get your money back

 

[Steve@Avantgarde]

Must say I was pleasantly surprised when Warranty Direct authorised both lower front arms to be replaced on my car due to wear on the bushes and one ball-joint. This was a month before coverage of such items expired as the car became 11yrs old.

They paid in full (I have excess and betterment waivers) and at full dealer labour rate.

You did well. I doth my cap to you sir.

Usually anything classed as wear and tear is a instant no no. Direct failure only applies. Or at least thats what they tell me over the phone.

 

[star]

You did well. I doth my cap to you sir.

Usually anything classed as wear and tear is a instant no no. Direct failure only applies. Or at least thats what they tell me over the phone.

+1, something has to physically break to get a claim accepted.

 

[Rory]

You did well. I doth my cap to you sir.

Usually anything classed as wear and tear is a instant no no. Direct failure only applies. Or at least thats what they tell me over the phone.

That's not correct for Warranty Direct - they specifically cover wear and tear. In that way it's better than even MB's own extended warranty, although it no doubt has limitations in other areas.

Also, I didn't do anything - the dealer made the claim via the 1-Link system and WD authorised, apparantly with no hassle. I did also have a spring break a while ago and WD suggested to the dealer that it was probably corroded (in which case they won't pay) but the dealer said firmly that it wasn't.