I posted this in another part of the forum recently. I bought a 2007 CLK 280 2 weeks ago and part exchanged my Audi TT which was 13 years old and had done 172000 miles, but the bodywork/paintwork was immaculate. Now if Audi can sort out the rust problem then why can't Mercedes?
Is it down to complacency, greed (cutting costs of manufacture), or general couldn't care less attitude (let's just look after the fleet car market for the first 3 years and never mind the later problems)? If I had known about the rust problem I would never have bought an MB.
It really sounds like a British Leyland problem on a luxury car scale ( if you are old enough to remember this). It is the 21st century, rust should be a problem that is long gone and I personally think that MB should hang their heads in shame.
Agree, "Good Will" is paid in some cases, but a case I am working on at the moment with member v MBUK, refers to a broken main dealer service history, which seem to be a stumbling point although 50% good will has been agreed, but not happy with the minimal extent of the repair work they have quoted for.
Interest to hear others who have been involved in situations like this to back up this case.
Sorry to come back on this. In many cases where some work has been agreed MB will want the owner to make some contribution to the cost. In every case that I have read the MB price will be roughly 3 times more than what the car owner would pay at a paint shop of his choice, and many post on this.
"Any Mercedes sold is supplied with a 30 year anti-corrosion warranty but this is renewed on a yearly basis with each service carried out at a Mercedes-Benz Approved Retailer.
If the vehicle is serviced outside of the network at any point then this warranty is removed.
If the vehicle had a full service history, any contribution or acceptance of costs is subject to inspection and decision is based upon the level of damage, betterment, etc."
I have the T-Shirt badge and cap on this issue.
The usual failings with peoples interpretation of the Mobilo contract is that they don't read the whole thing, they just pick odd bits out and construct an argument to serve their position.
That includes owners and MB's various departments, most of them are wrong.
How often do we hear of arbitary time limits of 8 or 10 years.
So called "Goodwill"
A requirement for a hole.
Betterment often just an excuse to get the customer to pay.
Customer contribution ditto.
Mobilo is clear in requiring MB to service your car continually.
In a way this is pointless argument whereby owners have to rely on " goodwill" or the small print in some obscure agreement. The car should not rust period. Cosmetic damage can be repaired umpteen times but almost inevitably comes back- the time taken proportional to the diligence of the repairer--- but it always comes back. Whether any individual car rusts also depends on how its finish is "challenged". [ look at all these Mercedes " warmer climes " taxis still racking up the miles while their British counterparts have long since rusted away] UK roads and climate are particularly bad in this respect. Being an island nation we get a cold climate in winter --- but not cold enough! Rusting is a thermodynamic process which requires energy input to take place- this means heat. Very cold cars don't rust- its too cold for any reaction . Very hot cars don't rust- there's no water. In the UK conditions are just right--- not too cold ---not too hot and lots of water. Add to that a liberal sprinkling of corrosive road salt and grit to help remove any protective layer from any steel or aluminium and voila. :Oops::Oops::Oops:
Some makes appear more prepared for the unique British climate and road treatment than others------- from my observations if you want a prestige German car that won't rust--- best buy an Audi!
ps Keeping a car damp in a nice warm garage will cause it to rust quicker underneath than storing it in the open where it will be colder and drier due to better air circulation. The downside is damage to paint topside from UV rays pollution or bird droppings of course.
I've seen a 2008 ML with rust along the bottom of the rear doors, someone posted about rust on a 2009 CLK and I've heard of a 2011 A class in for accident damage and the inside of the rear doors were already badly rusted.
They are probably all rusty if you look in the right places.
Most of the rust is on the surface of the metalwork, doors, wings etc. If the motorhome is coachbuilt without Mercedes panels you should be OK. No harm in rustproofing the chassis for peace of mind.
WE HAVE NOW MOVED: 8 Hazel Road, Woolston, SO19 7GB Service, Repairs and remapping service Any queries, please do not hesitate to contactEmail@mbsofsouthampton.co.ukor alternatively you can phone Colin or Dave on 02380 445820, out of hours numbers are 07787913313 or 07907631681.
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