Scopesy
New Member
I have a 2011 Eclass 250 estate and it has only done 69000 miles but the driver's seat is literally falling apart! The seams are coming undone and one side of the artico has cracked and separated from itself. My dealership says head office are not interested but I cannot believe that it is acceptable for a car only driven by me (I am not a monster - I am a school run mother who does not wear studded trousers and only weigh 10 stone) a couple of times a day for a maximum of 30 miles each time. Artico is a Mercedes branded product and it has failed after just over 4 years use. It is a joke. My husband wants me to sell the car and never buy Mercedes again and is currently shouting at Mercedes head office because my dealership is uninterested (Bishops Stortford by the way - the worst). Any advice or top tips?!