Dchamdal1
New Member
- Joined
- Jun 27, 2022
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- Your Mercedes
- Mercedes E220d 2019
he good aspect of this claim however is that Mercedes have issued a full recall on all
So I am in the south of Ireland and the car was out of warranty
local Mercedes dealer submitted the warranty claim to Mercedes Ireland and it was actually rejected on a Friday morning
So he contacted Mercedes Germany who told him to re-submit the claim the following Monday
We sweated over it but thankfully it was accepted and 100% covered.
It is a HUGE job, the whole engine must come out and the actual work took about 5 days, we were without the car for maybe 4 weeks between diagnosing, submitting the claim, waiting on parts and the actual work carried out.
I'm told it is a new designed pump they are putting in so should not happen again.
I've been sweating all day ever since I found out just like you probably was but your response has calmed my nerves somewhat so thank you and I'm glad it all worked out for you. Out of interest did mercedes provide you with a courtesy car during the 4 weeks? I'm left in limbo at the moment and need to arrange alternative transport if Mercedes are unable to provide me with a courtesy.So I am in the south of Ireland and the car was out of warranty
local Mercedes dealer submitted the warranty claim to Mercedes Ireland and it was actually rejected on a Friday morning
So he contacted Mercedes Germany who told him to re-submit the claim the following Monday
We sweated over it but thankfully it was accepted and 100% covered.
It is a HUGE job, the whole engine must come out and the actual work took about 5 days, we were without the car for maybe 4 weeks between diagnosing, submitting the claim, waiting on parts and the actual work carried out.
I'm told it is a new designed pump they are putting in so should not happen again.