Adblue - Independent Can't Deal

Quintus

Member
Joined
Jun 28, 2012
Messages
10
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0
Location
West Mids
Your Mercedes
E220d Estate 2017
Just got the Adblue 'Check Manual engine won't start in 500 miles' message on my E220d W213, took the car to a local independent who did a diagnostic unfortunately they don't have the software to carryout the repair as Merc don't allow them to have it unlike the parts which they have to supply under EU law. Very disappointing and surprising news. Is there anything else the Independent's can't do? Always had a full and good service from the Independent of my two previous E-Class.
 

onefortheroad

Senior Member
Joined
Dec 8, 2015
Messages
3,467
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2,096
Location
uk.
Your Mercedes
Me -2019 GLC 350 coupe AMG line. Mrs- ford kuga 65 plate awd powershift .
Just got the Adblue 'Check Manual engine won't start in 500 miles' message on my E220d W213, took the car to a local independent who did a diagnostic unfortunately they don't have the software to carryout the repair as Merc don't allow them to have it unlike the parts which they have to supply under EU law. Very disappointing and surprising news. Is there anything else the Independent's can't do? Always had a full and good service from the Independent of my two previous E-Class.

He's maybe back heeling it as it's a job that can't easily be priced up ,due to the many possibilities of the part/parts that's failed.

Main dealers do seem to have the monopoly on software and parts but even they don't always prove to be the all seeing all knowing oracle ,when it comes down to ad blue issues.
 


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