OP
MB Retail London Parts
New Member
- Joined
- Jul 28, 2011
- Messages
- 8
- Reaction score
- 0
- Location
- London
- Website
- rsi-cda.mercedes-benz.com
- Your Mercedes
- C250 Sport 2011
- Thread Starter
- Thread starter
- #21
Your lucky Oxford at least give you the part number. MB Brentford have never given me the part number when I have rang up trying to get a part number for a specific part.
Hmmm, I'm aware of this policy throughout MBRG group.
Can I ask if you wanted to purchase the part or just the part number? -
(maybe we didn't have it on the shelf)
A WIP (work in progress) number should be given making it easy for the customer to call back as the part will be "virtually" reserved yet still on stock inventory.