Ismysmartdead
New Member
- Joined
- Apr 17, 2022
- Messages
- 5
- Reaction score
- 0
- Your Mercedes
- Smart fortwo 2016
Hi all, not been on here before but need some advice whilst waiting to contact the dealership about our Smart. We have a 2016 smart fortwo. It's never had problems until yesterday. Away from home and we get Auto Start Malfunction error with engine light on.
The engine starts but the gears are locked. We had the AA out who used the override under the gearbox (automatic) to change the car into neutral to roll it into a towing position as it will not override into reverse or park at all. It's as if we have been locked out of the gears.
The error the guys diagnostic thingy found that he could not clear was "auto start stop control unit failure"
My main question is, are we looking at a new Sam? We're going to have to get it towed to smart but want a bit of a heads up on what it might be or cost.
(we broke down at a car dealership having just agreed to part ex the smart car! paperwork all done, date agreed to bring it back and swap over... smart dead as we tried to go home. Severe embarrassment at having to be towed home after sitting in their carpark 3 hours)
The engine starts but the gears are locked. We had the AA out who used the override under the gearbox (automatic) to change the car into neutral to roll it into a towing position as it will not override into reverse or park at all. It's as if we have been locked out of the gears.
The error the guys diagnostic thingy found that he could not clear was "auto start stop control unit failure"
My main question is, are we looking at a new Sam? We're going to have to get it towed to smart but want a bit of a heads up on what it might be or cost.
(we broke down at a car dealership having just agreed to part ex the smart car! paperwork all done, date agreed to bring it back and swap over... smart dead as we tried to go home. Severe embarrassment at having to be towed home after sitting in their carpark 3 hours)