JBell
Senior Member
- Joined
- Dec 9, 2011
- Messages
- 14,898
- Reaction score
- 7,242
- Location
- Torquey
- Your Mercedes
- C350 CDi Estate (GAD Edition)
My car is part of the Global Takata Air Bag Recall
Went in Yesterday, booked it in March
On Friday I got a call from Exeter MB saying they would have to cancel as they didn't have the control module in. I questioned this module and told them I had had to take a day off work for this, the response was "nothing we can do about that".
15 mins later the same guy called back saying sorry, the car only needs airbags and the appointment was still on, I asked him to confirm the time (11.15 on the E-Mail) and he stated it was a drop in and to have it there by 10AM.
Turned up at 11.15, handed the key over and went off on my bike (lovely ride from Exeter down to Starcross and back with lunch in the "Double Locks"). They called me at 16.00 to say it would be 40 mins so I returned to enjoy a cold San Pellegrino Limonata in the waiting area while wondering why the "Pre Owned" car park is overflowing, while they finished.
Car showed up outside at 5.15 looking like a 3yo had tried to clean it (I asked them not to), the wheels were half clean. Inside both front seats had been moved fully back and the backs put fully upright (Maybe to change the bags in them), the Air con was on full and half the windscreen was covered in finger and palm prints.
My dashcam no longer works (no power).
Standard MB service!!!!
Oh and the snazzy video inspection revealed my rear brake pipes are shot and it is £1500 to replace them
Went in Yesterday, booked it in March
On Friday I got a call from Exeter MB saying they would have to cancel as they didn't have the control module in. I questioned this module and told them I had had to take a day off work for this, the response was "nothing we can do about that".
15 mins later the same guy called back saying sorry, the car only needs airbags and the appointment was still on, I asked him to confirm the time (11.15 on the E-Mail) and he stated it was a drop in and to have it there by 10AM.
Turned up at 11.15, handed the key over and went off on my bike (lovely ride from Exeter down to Starcross and back with lunch in the "Double Locks"). They called me at 16.00 to say it would be 40 mins so I returned to enjoy a cold San Pellegrino Limonata in the waiting area while wondering why the "Pre Owned" car park is overflowing, while they finished.
Car showed up outside at 5.15 looking like a 3yo had tried to clean it (I asked them not to), the wheels were half clean. Inside both front seats had been moved fully back and the backs put fully upright (Maybe to change the bags in them), the Air con was on full and half the windscreen was covered in finger and palm prints.
My dashcam no longer works (no power).
Standard MB service!!!!
Oh and the snazzy video inspection revealed my rear brake pipes are shot and it is £1500 to replace them
