2011 Mercedes e Class 220d

[buntybolina]

Hey everyone..
I am new on this Forum..
Came across a problem with my mercedes. Its 2011 e class 220d..
Dpf light came up so bought dpf cleaner from euro car part mixed it in fuel tank and took car on run.. the dam thing broke down on motorway.. just stopped..
Since then just it does not start.. engine cranks really slowly just doesnt start.. called mercedes engineer .. nothing came up on his computer.. no codes.. even got brand new battery.. but its just still the same .. anyone ever came across this issue..?? Please guide..

 

[Tony Dyson]

Are you sure you should have added the DPF cleaner to your fuel tank? What do the instructions actually state?
Poor service from a Mercedes Engineer who leaves you with a car that will not start ?

 

[Droverunner]

Was this the product... it was the only one I could see listed by ECP??

Normfest DPF100 - Diesel Soot-Particle Filter Cleaner 400ml | Euro Car Parts

Normfest DPF100 - Diesel Soot-Particle Filter Cleaner 400ml at the lowest UK prices from Euro Car Parts UK’s No.1 for Car Accessories, Car Styling & Car Care. Buy today Online, In store or by Phone + Branches Nationwide – Next Day UK Free Delivery.

www.eurocarparts.com

 

[malcolm E53 AMG]

Just looked at the product details and they aren’t particularly clear but my understanding is that the liquid should be sprayed directly into the DPF filter (car lifted to access DPF) and not added to the fuel system.

 

[buntybolina]

Sorry it was this one.. which we mix in fuel tank..

 

[Droverunner]

Yes I didn't easily see what the fluid was but 100% it goes direct into the front of the DPF while on ramps and engine running.

But I see now what the OP used. That shouldn't be the cause of an engine stopping.

I wonder if this was a Mercedes specialist with a STAR diagnostic?

 

[buntybolina]

Well i did get the DPF checked .. and the engineer there said the reading on it was still 270.. the milage on the vehicle is just 71k yet.. so he said dpf should not have any issues..

 

[buntybolina]

Yes the mechanic works for mercedes slough.. and he brought his computer.. the car did not start.. he just ran his diagnostic .. but nothing came up.. then he just upgraded the software.. still no start.. so now just no idea what should i do..??

 

[mioba]

if your car is under mobilo, which I assume, then the action of the mechanic is suprising. Did he not offer to take the car to the dealership and give you another car as should be. is there actually a dpf light or is it the EML light (just not sure)

 

[buntybolina]

No its not under any warranty.. he came to check it privately.. well he said it will cost me quite dear if he take it back to the garage... There was a warning light on dash which when checked with error code it was dpf.. because no warning coming on dash now.. so people just guessing .. thats why just wanted to know if anyone else ever came across something like this..

 

[mioba]

where are you located. someone may be able to recommend a decent MB Indy for you, your mechanic doesnt seem helpful TBF

 

[buntybolina]

I live in slough. Actually after that mercedes engineer .. someone recommended me another guy.. he came with snap on system.. he tried and same happened again.. even his system didnt pick up no errors.. thats when i thought to get help on forum see if anyone ever came across this issue..thanx everyone for their suggestions..

 

[mioba]

you have

star motor services
wayne gates
PCS

all off the top of my head and all are mentioned on this forum over the years

 

[buntybolina]

Thanx.. i will give them a call..

 

[supernoodle]

Why on earth would someone conclude despite the car having just been running, and no doubt for the last several thousand miles, that the software needs an update?
Regardless of the complexities of a modern diesel, the fundamentals still apply, you need air, fuel and something to make it go bang.
Nothing wrong with using a diagnostic tester, but they should be looking at the live data. Does fuel rail pressure look ok, is there an injection demand, mass air flow look OK?

You wrote there was a warning light on the dash, but now there's not. Did it clear of its own accord or only after the guy hooked up with the Star? If you clear a code it won't just come back straight away. Many faults need the correct conditions for the module to run the check, at least engine running! So if faults were cleared but the lamp isn't on, the fault condition is still there.

The fact you had a blocked dpf, put some dodgy stuff in the fuel, sure the dpf isn't completely screwed now? If they get so blocked that can cause a slow crank. Again though, the air flow reading would show that.

 

[buntybolina]

Well thats a real good detail.. but tell you the truth brother.. this exactly what happened.. a light came up.. got it checked .. the error code was for dpf.. then bought solution from euro car part which they recommended.. and took it to motorway for run.. and it just stalled.. and then got number for a mechanic from who can fix my car.. the guy works for mercedes and he came hooked up his computer.. and rest i wa it is now.. it just doesnt start.. it cranks up slowly like low battery.. but i got brand new battery.. and even got another vehicle attached with jump leads..

 

[buntybolina]

Thanx for every ones help.. finally got to the bottom of the problem.. had to get all the fuel out.. got injectors cleaned and it all started.. what ever solution i got from euro contaminated the fuel..again thanx everyone for suggestions ..

 

[malcolm E53 AMG]

Have you taken this up with ECP?

 

[buntybolina]

Not yet.. just got the report today from my garage.. i will get in touch with them.. thanx

 

[mioba]

Did you refuel the car also just prior, could have been contaminated fuel.