2019 E class cabriolet roof doesn’t operate

Kevin 61

New Member
Joined
Apr 7, 2020
Messages
6
Reaction score
0
Your Mercedes
2019 E300 Cabriolet
Only done 3,000 miles came to put roof up last week but got error message saying boot separater should be closed. I tried this several times but no luck!
Problem is that although car is still under warranty all main dealers are closed due to the Corana virus.
Is there anything I could try doing myself?
 
OP
K

Kevin 61

New Member
Joined
Apr 7, 2020
Messages
6
Reaction score
0
Your Mercedes
2019 E300 Cabriolet
  • Thread Starter
  • Thread starter
  • #2
Only done 3,000 miles came to put roof up last week but got error message saying boot separater should be closed. I tried this several times but no luck!
Problem is that although car is still under warranty all main dealers are closed due to the Corana virus.
Is there anything I could try doing myself?
Car is E300 Mercedes
 

Blobcat

Moderator
Joined
Feb 8, 2006
Messages
40,152
Reaction score
29,780
Location
Grange Moor
Your Mercedes
R171 SLK280, Smart R451, Land Rover 110 County SW, 997 C2S, R1250 GSA TE 40th, CBR600FP
Hello and welcome

There will be a micro switch in the left hand receiver that the boot separator closes down into. You need to make sure that the switch is being operated when you move the boot separator to the lower position.
It is possible to close the boor separator without contacting the micro switch. So try it with your finger or a screwdriver that the switch is working. Then close the boot separator again and try the roof again.
 
OP
K

Kevin 61

New Member
Joined
Apr 7, 2020
Messages
6
Reaction score
0
Your Mercedes
2019 E300 Cabriolet
  • Thread Starter
  • Thread starter
  • #5
Thanks I’ll try that later when my son gets back
 

mioba

Senior Member
Joined
Feb 19, 2006
Messages
8,263
Reaction score
4,976
Location
Nottingham and Köln
Your Mercedes
W124/E200, W220/S320CDI, W205/C200, W251/R350CDI 4Matic
New car, I would call oit Mobilo, surely they are still working, The tech hoping they send a MB tech might be able to fix it for you.
 
OP
K

Kevin 61

New Member
Joined
Apr 7, 2020
Messages
6
Reaction score
0
Your Mercedes
2019 E300 Cabriolet
  • Thread Starter
  • Thread starter
  • #7
New car, I would call oit Mobilo, surely they are still working, The tech hoping they send a MB tech might be able to fix it for you.
Any pictures of w
New car, I would call oit Mobilo, surely they are still working, The tech hoping they send a MB tech might be able to fix it for you.
Anyone got a picture of where micro switch is?
 
OP
K

Kevin 61

New Member
Joined
Apr 7, 2020
Messages
6
Reaction score
0
Your Mercedes
2019 E300 Cabriolet
  • Thread Starter
  • Thread starter
  • #8
Hello and welcome

There will be a micro switch in the left hand receiver that the boot separator closes down into. You need to make sure that the switch is being operated when you move the boot separator to the lower position.
It is possible to close the boor separator without contacting the micro switch. So try it with your finger or a screwdriver that the switch is working. Then close the boot separator again and try the roof again.
Any pictures of where micro switch is?
 

Blobcat

Moderator
Joined
Feb 8, 2006
Messages
40,152
Reaction score
29,780
Location
Grange Moor
Your Mercedes
R171 SLK280, Smart R451, Land Rover 110 County SW, 997 C2S, R1250 GSA TE 40th, CBR600FP
Any pictures of where micro switch is?
The boot separator goes up and down. When in the down position it clicks into a catch on the left and right of the boot. Inside the left catch is small lever linked to a micro switch.

Below is my SLK, yours will be similar.
E32162D9-D767-4A42-A1A1-19B04CAD7F22.jpeg
E5D5573A-D661-4FCB-A1F7-4FF41E3B8099.jpeg
 

mioba

Senior Member
Joined
Feb 19, 2006
Messages
8,263
Reaction score
4,976
Location
Nottingham and Köln
Your Mercedes
W124/E200, W220/S320CDI, W205/C200, W251/R350CDI 4Matic
A mobilo techie with STAR will tell you immediately whats wrong
 

Rotorhead500

Senior Member
Joined
Oct 19, 2012
Messages
5,912
Reaction score
2,833
Location
Very South Devon
Your Mercedes
Used to have a C63...
Had the very similar on Mrs RH's old MINI convertibubble.

Rear parcel shelf / boot separator has warped ever so slightly over its 12 yrs... just enough that it doesn't depress the microswitch fully.

Took it out, gave it a gentle Italian remodelling, left it in hall overnight, upside down with a bit of weight in the right places, and.... Mavis is your uncle!

Mrs RH could disengage flaptronic as she could now get roof down!
 

Steveorider

New Member
Joined
Mar 17, 2020
Messages
3
Reaction score
0
Your Mercedes
E class 220 2011 mercedes
Hello and welcome

There will be a micro switch in the left hand receiver that the boot separator closes down into. You need to make sure that the switch is being operated when you move the boot separator to the lower position.
It is possible to close the boor separator without contacting the micro switch. So try it with your finger or a screwdriver that the switch is working. Then close the boot separator again and try the roof again.
Hi I have a eclass 220 2011 cabriolet roof suddenly stopped working nothing at all, separator switch working any idea,s please. How can I take roof down manually plz
 

Steveorider

New Member
Joined
Mar 17, 2020
Messages
3
Reaction score
0
Your Mercedes
E class 220 2011 mercedes
Hi I have a eclass 220 2011 cabriolet roof suddenly stopped working nothing at all, separator switch working any idea,s please. How can I take roof down manually plz
Plenty videos to put roof up none to take down
 

Steveorider

New Member
Joined
Mar 17, 2020
Messages
3
Reaction score
0
Your Mercedes
E class 220 2011 mercedes
Anyone any idea what could be the fault on my 220 Eclass 2011 mercededes convertible roof won’t operate up or down, separator switch seems to work according to instruments on dash, really baffling me, how do I put roof down manually please
 

McDonald

Senior Member
Joined
Apr 11, 2017
Messages
1,958
Reaction score
1,842
Location
Surrey
Your Mercedes
SL500 2004
Had the very similar on Mrs RH's old MINI convertibubble.

Rear parcel shelf / boot separator has warped ever so slightly over its 12 yrs... just enough that it doesn't depress the microswitch fully.

Took it out, gave it a gentle Italian remodelling, left it in hall overnight, upside down with a bit of weight in the right places, and.... Mavis is your uncle!

Mrs RH could disengage flaptronic as she could now get roof down!

My wife's Flaptronic has been jammed on for some time. Her microswitches are inaccessible. Don't offer suggestions, I've tried everything.
 

John Laidlaw

Senior Member
Joined
Nov 15, 2013
Messages
26,373
Reaction score
9,166
Location
Wirral
Your Mercedes
Land Rover Discovery 4
My wife's Flaptronic has been jammed on for some time. Her microswitches are inaccessible. Don't offer suggestions, I've tried everything.
Even the ratchet and lithium lubricant approach?
 


ACMS Mercedes Ltd is an independent Mercedes-Benz service specialist based in Walsall. The company provides high levels of customer service and quality workmanship, at competitive prices. Call Mark on 01922 634666 or 07530 456000
Top Bottom