Sounds like it needs the limit switches adjusted. From memory you can do it yourself without tools; maybe by holding the switch on while the window rises till it reaches its natural limit?
Someone might be able to advise on the correct procedure.
Comand Online Ltd is a specialist supplier of Mercedes Navigation Disks,
Phone & Bluetooth, iPod, DAB, CD and other COMAND retrofit parts to
enhance your vehicle.www.comandonline.co.uk
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