CarPlay help / confused

Eddiem

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Jul 13, 2021
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Your Mercedes
123eddie
I have just bought C220D 2019 which was advertised as having CarPlay, but I have since found out it doesn’t. I have got the following details from entering my VIN number.

01U - MB connect services for navigation
15U - pre-installation for MB-Link smartphone integration
355 - Extended MBUX function
357 - SD Card navigation
506 - Audio 20 radio navigation capable NTG 5.5

Also from checking out Braybrooks website, it states that code 506 is Audio 20 NTG 5.5 - MBUX
I have a USB slot in centre console showing phone / screen icon

I have connected to the Mercedes Me store and checked upgrades, unfortunately smartphone integration including CarPlay is not showing to purchase.

really disappointed as was looking forward to this. What options if any do I have? It does appear that most of the technology is pre installed, but …….

any help really appreciated, thanks Eddie
 

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