CLA Gearbox issues

[MercedesCLA]

Hi

I took delivery of my CLA 250 in March and have had an issue with the gearbox almost immediately. The gearbox is very jumpy especially in heavy traffic conditions and say for example coming up to a roundabout it seems to miss a gear which then gives a loud clunk . I also have issues upon take-off where the throttle seems to be very hesitant . This is not a constant issue and I will have times where I do a journey without any issues at all but others are a nightmare . It has been back to Mercedes once who upgraded the software but this still not seem to have done the trick. It is booked back in shortly .

Has anyone had similar problems .

 

[tavernole]

Have you tried a independent mercedes specialist ????

 

[Blobcat]

Hi

I took delivery of my CLA 250 in March and have had an issue with the gearbox almost immediately. The gearbox is very jumpy especially in heavy traffic conditions and say for example coming up to a roundabout it seems to miss a gear which then gives a loud clunk . I also have issues upon take-off where the throttle seems to be very hesitant . This is not a constant issue and I will have times where I do a journey without any issues at all but others are a nightmare . It has been back to Mercedes once who upgraded the software but this still not seem to have done the trick. It is booked back in shortly .

Has anyone had similar problems .

Hello and welcome

Leave it with them until it’s fixed ! Get the service managers car until it is fixed

 

[Ron240]

Obviously a brand new car should not be doing this, so as Blobcat says leave the car with them until they can guarantee that it is fixed.
If they do that and the issue is still not sorted then I would be considering rejecting it.
My previous car was a 2020 CLA 250. The current shape CLA is a rare car on these forums.

 

[ajlsl600]

Any chance it's learning (or not!) how u drive? I had similar irregularity on my clk especially when slowing down into damp roundabouts to point where esp light wud flash on /off, issue went away by itself before I got around to working out why. But sure should not exist on new car. Whatever, notify dealer in writing. And tell then if not sorted in time frame of ur choice you will reject the car as not as designed. Also request you have loan carc with same tranny so you can see, feel any difference

 

[MercedesCLA]

Thanks All. Its a lovely car and as you say a rare one especially in the 250 guise. On the motorway it is a fantastic drive better even than my previous car ( BMW 435D) I was looking forward to coming back from the dark side !!! only to have it spoilt slightly by the gearbox

It is booked back into Mercedes next week and i have a loan car ( last time it was a B class which I think has the same gearbox . The difference was night and day ) I will give them one more chance and then start down the formal route . Thanks for the assistance