CLK Cabrio Problems

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Big Rich

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Recently changed my E300 for a 3 year old CLK Cabrio with 30k on the clock, what a mistake.

Within a week the hood failed on holidayand the roll bars took on a mind of there own. The very helpful dealer we visited in Champagne got the hood locked down (after making a call to MB) and after a weak with the agent when we got back the hood worked again, apparently all down to a relay, after they finally beleived the hood didn't work all the time!

Happiness was short lived when the lights in the a/c control panel went out and a faulty unit was diagnosed at an aparent cost of £1k on the warranty. Three weeks later and....the hood failed again this weekend, not as bad as on holiday but exactly how the previous problems started and later that day, again the lights have gone out in the a/c control unit. clearly connected.

A good valet of the car revealled there has been significant water ingress into the cockpit, with some rust coming through (only surface at this stage) behind the carpet in the boot. Coupled to trim falling off inside, some very dodgy paint repairs, flaking on the bumper trim etc. evident now the delivery polish is wearing off, the car is starting to not add up. CLK's very badly made?

The question is, how many oppotunities have I got to give the dealer to sort it out as when they are sorting the symptom not the disease the problem will just keeping coming back until it is out of warranty. What use is a cabriolet when you can't guarantee the roof will go up or down. Plenty of problems in seven weeks on a £28k car, should I demand a replacement? :cry:
 

jaymanek

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Erm yes mate!

Go to the dealer and DEMAND an aa/rac full independant inspection at their cost. There is defintately something wrong if rust is coming through.
Only then will you sort this out.
MB have a habit of not fixing the problem at hand when its under warranty.

I have an E220 Cabriolet, i often worry about the hood going wrong with so many things moving and electronics involved. But on a 3 year old car, this should not be happening.

If they dont play ball, draft a letter out to MB UK in Milton Keynes, and take it to the dealer and threaten to send a copy to the local paper and to watchdog. They will get off their arses then - i guarantee.

Do all this ASAP, as time goes on, your warranty is running out..
 

piestore

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damage

hi

be very carefull about making demands on a car when you do not know the full history.

It sounds to me like this car has had some heavy body damage and not been repaired correctly. take to the place of purchase (was this the dealer) you cannot ask the dealer to buy it back if you didn't buy it from a dealer . If you did buy it from the dealer then you are within your rights to give them one last chance to fix or buy it back.
 
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