Dear All
I have a 55 reg CLS 350. My passenger door window got stuck this morning in the "down" position - I took it to Mercedes and they say the window "regulator belt" has frayed and broken. They say the cost for a new one and labour will be around £500.
Now, given the car is only just turned 4 years old, and it's not a window I open very much, I don't think this part should have broken by now. I've asked that they check whether Mercedes will reimburse me in good faith, otherwise I'm considering using another Mercedes garage to do it.
What would everyone else do in my shoes?
Also, has anyone else seen this issue on a 4 year old CLS or other Merc?
Thanks for your help
I have a 55 reg CLS 350. My passenger door window got stuck this morning in the "down" position - I took it to Mercedes and they say the window "regulator belt" has frayed and broken. They say the cost for a new one and labour will be around £500.
Now, given the car is only just turned 4 years old, and it's not a window I open very much, I don't think this part should have broken by now. I've asked that they check whether Mercedes will reimburse me in good faith, otherwise I'm considering using another Mercedes garage to do it.
What would everyone else do in my shoes?
Also, has anyone else seen this issue on a 4 year old CLS or other Merc?
Thanks for your help