Comand DVD - error ?

Hi All,

I get the above messgae on the screen and sometimes "no disc" when I insert a DVD ?

The car is 53-reg s211 and everything else works great including satnav/cd/multi changer etc.

If i keep inserting and taking out the disc about 20 times, it works and the DVD starts to play the disc.......I have cleaned the lazer with a DVD cleaner disc but still the same.

So rather than put in and take out the DVD, 20-30 times is there anything else I can do?

IceBoy

PS. I am using only orginal DVD's and I have checked the region codes in the engineering menu.

 

That sound like the laser reader is on the way out. Can't help with a name but they are repaiable somewhere by post. I might have seen the advert in Mercedes Magazine.