CB8649
Member
- Joined
- Sep 5, 2010
- Messages
- 18
- Reaction score
- 0
- Location
- Yateley, Hampshire, UK
- Your Mercedes
- Mercedes-Benz C320CDI Sport Estate with Brabus engine upgrade
I recently decided to bite the bullet & pay the premium price demanded from M-B to update my COMAND sat-nav with the latest version, so I ordered it from Tony Purslow, Basingstoke hoping I'd be given my 10% discount making it a few quid cheaper than from comandonline.
Being a special order item it had to come from Germany & I was eventually told it was in so I went & collected it & paid my £211, no discount. Great, I'll load it whilst I'm still at the dealership in case of any problems. Wow, it simply take forever! The instructions indicate 150 minutes, whilst stationary prefereably! In the event of low battery the download will shut down & resume where it left off.
That done I later found the version I was sold was v8, from 2011, comandonline offers version 10, May 2012...what's going on? Following an email to M-B customer services all was resolved & the dealership contacted me with apologies & sent version 10. Now, of course, I have to go through the whole 150 minutes process yet again.
I cannot blame Tony Purslow's for this as they ordered what was listed as the latest version, I'm assured, M-B not keeping their dealerships' data bases up to date with latest equipment, it seems.
Oh, yes, there is still no full UK postcode accessibility in version 10, why?
Finally, I bought a new TomTom, (Via 135, UK & ROI maps), recently too for my wife's car, £135, perhaps I should have bought two & saved a load of time, hassle & cash!!!
Just thought I'd pass this on.
Happy motoring!
Chris
Being a special order item it had to come from Germany & I was eventually told it was in so I went & collected it & paid my £211, no discount. Great, I'll load it whilst I'm still at the dealership in case of any problems. Wow, it simply take forever! The instructions indicate 150 minutes, whilst stationary prefereably! In the event of low battery the download will shut down & resume where it left off.
That done I later found the version I was sold was v8, from 2011, comandonline offers version 10, May 2012...what's going on? Following an email to M-B customer services all was resolved & the dealership contacted me with apologies & sent version 10. Now, of course, I have to go through the whole 150 minutes process yet again.
I cannot blame Tony Purslow's for this as they ordered what was listed as the latest version, I'm assured, M-B not keeping their dealerships' data bases up to date with latest equipment, it seems.
Oh, yes, there is still no full UK postcode accessibility in version 10, why?
Finally, I bought a new TomTom, (Via 135, UK & ROI maps), recently too for my wife's car, £135, perhaps I should have bought two & saved a load of time, hassle & cash!!!
Just thought I'd pass this on.
Happy motoring!
Chris