Dealers who don't give a damn about thier customers

[bonecracker]

I am not sure if we are allowed to say things about dealers, but merc drivers should get good service from them..Right?

The only way Brentford ever really do anything is when you complain to head office. They owed me money for breakdown expenses, but after several calls, no respone. I wrote to the head office, and next day, what a surpise the cheque arrives, six weeks late, with no apology.

Pity owners have to resort to this....my opinion, complain and only then will certain dealers like Brentford treat their customers with respect rather like fodder.

 

[landover]

Not too bad!!!!! At leest you got it.. You can take us all out for a pint now you have the cheque and chill out. Cheers m8...................................

 

[bdylan]

dealers who don't give a damn

The dealer in Ashton Gate, Bristol is brilliant. I recently needed some obscure parts for my, 1985, 190E and they found them in 2 days. Their service was brilliant and they helped me fit some parts foc.
I would recommend them to anyone. The price was good too.

 

[nasher]

I see a lot of bad posts about Mercedes dealers. I think the Parts department should be exempt from criticism. If you think getting parts for a 20 year old 190's good, they've ordered parts for my 40 year old fintail in the same time. I ordered a brand new wiper mechanism and it arrived from the classic centre in Germany 3 days later.

 

[landover]

:lol:

 

[nasher]

And !!!!!!! Why dont you go and fit it..............

Not quite sure what your point is? The thread was "Dealers who don't give a damn about their customers" I'm saying that my local dealer has been very helpful. I have already fitted the parts I ordered thanks.