John Sammut
New Member
- Joined
- Oct 8, 2018
- Messages
- 2
- Reaction score
- 1
- Location
- Cheddar, UK
- Your Mercedes
- A207, E350 Convertible, 2015
Hi All,
I have watched this forum for ages and learned a lot, but never had need of it before. Now I am in trouble and i hope that someone can help.
I bought the E350 about 6 months ago and love it. It was a Mercedes approved used vehicle so has warranty.
About a month ago the battery failed. Fair enough, Sytner in Weston changed it no problem but then told us that a technician had noticed a “dent” in the soft top which they thought was some sort of structural failure caused by an outside force and not warranty. They can fix it....new hood,,,£9000!!!
Unfortunately I am in Canada until Christmas so my poor wife is trying to sort this out. She has taken it to a local garage who have identified a plastic strut that has broken.
We are not aware of anything that has happened that could cause this and i have a sneaking suspicion that this might not be a one off.
Has anyone ever come across this? Any help welcome
Thanks in advance
John
I have watched this forum for ages and learned a lot, but never had need of it before. Now I am in trouble and i hope that someone can help.
I bought the E350 about 6 months ago and love it. It was a Mercedes approved used vehicle so has warranty.
About a month ago the battery failed. Fair enough, Sytner in Weston changed it no problem but then told us that a technician had noticed a “dent” in the soft top which they thought was some sort of structural failure caused by an outside force and not warranty. They can fix it....new hood,,,£9000!!!
Unfortunately I am in Canada until Christmas so my poor wife is trying to sort this out. She has taken it to a local garage who have identified a plastic strut that has broken.
We are not aware of anything that has happened that could cause this and i have a sneaking suspicion that this might not be a one off.
Has anyone ever come across this? Any help welcome
Thanks in advance
John