Wellington
Active Member
- Joined
- Mar 25, 2009
- Messages
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Dear Friends, I seek your help and advice prior to litigation on this matter.
It is a long story so I have condensed it into the relevant facts, I have had my S320 since new in 1998 and covered just over 160,000 miles, all its maintenance has been carried out at Mercedes-Benz dealers and the book stamped.
Last November it was involved in a no fault road accident some not too serious frontal damage. Whilst in the care of the body repair shop, which was not a Mercedes dealer and had carried very satisfactory and quality work for me and my family in the past, the car caught fire, the body repairers have denied any liability and I have had to pay to have the damage put right at a Mercedes Dealer at a cost of over £7,000.
Because the parking warning system was not working, as part of the accident repair an employee of the body repair company (which has its own vehicle transporter) drove my car to a Mercedes dealer to diagnose the electrical system for the parking aid. During the journey, which was the Monday before Christmas last, round here we had regular overnight temperatures in the minus range usually -3 or -4 and sometimes minus 7.
The car caught fire, not seriously, an engineers diagnosis is that the exhaust system got so hot that on this winters day the radiated heat from the section just at the rear of the transmission tunnel where there is no heat shield, the heat was sufficient over a 2 inch air gap to ignite the undersealing between the transmission tunnel panel and the rear seat base panel, the heat spread into the cabin and ignited the interior sealing and sound proofing and melted the vacuum pipes for the doors which run underneath the seat. Fortunately the rear seat had been left back at the workshop.
During the course of the repair the Mercedes dealer replaced the MAP sensor and reported misfire on three of the six cylinders.
As mentioned before the body repairer is denying responsibility on the grounds that no warning was given to the driver and it could have happened to me whilst I was driving.
The Mercedes dealer promised to back me up with a supporting letter but has reneged. I am looking for any precedents and an explanation of the cause of the fire and any other knowledge to help me present a successful case in court, Many thanks for your time taken in reading this.
It is a long story so I have condensed it into the relevant facts, I have had my S320 since new in 1998 and covered just over 160,000 miles, all its maintenance has been carried out at Mercedes-Benz dealers and the book stamped.
Last November it was involved in a no fault road accident some not too serious frontal damage. Whilst in the care of the body repair shop, which was not a Mercedes dealer and had carried very satisfactory and quality work for me and my family in the past, the car caught fire, the body repairers have denied any liability and I have had to pay to have the damage put right at a Mercedes Dealer at a cost of over £7,000.
Because the parking warning system was not working, as part of the accident repair an employee of the body repair company (which has its own vehicle transporter) drove my car to a Mercedes dealer to diagnose the electrical system for the parking aid. During the journey, which was the Monday before Christmas last, round here we had regular overnight temperatures in the minus range usually -3 or -4 and sometimes minus 7.
The car caught fire, not seriously, an engineers diagnosis is that the exhaust system got so hot that on this winters day the radiated heat from the section just at the rear of the transmission tunnel where there is no heat shield, the heat was sufficient over a 2 inch air gap to ignite the undersealing between the transmission tunnel panel and the rear seat base panel, the heat spread into the cabin and ignited the interior sealing and sound proofing and melted the vacuum pipes for the doors which run underneath the seat. Fortunately the rear seat had been left back at the workshop.
During the course of the repair the Mercedes dealer replaced the MAP sensor and reported misfire on three of the six cylinders.
As mentioned before the body repairer is denying responsibility on the grounds that no warning was given to the driver and it could have happened to me whilst I was driving.
The Mercedes dealer promised to back me up with a supporting letter but has reneged. I am looking for any precedents and an explanation of the cause of the fire and any other knowledge to help me present a successful case in court, Many thanks for your time taken in reading this.