Franchised dealer or MB Direct for warranty issues?

[slender]

I recently noticed that my 57 plate A Class makes a slight rubbing noise from the RNS wheel, which I guess is probably a sticking caliper, and I shall need to get it looked at. Now, I bought the car from MB Direct, Birmingham, and, ordinarily, as the supplying dealer, I would return the car to them to sort the fault out. However, to get to them I actually drive passed MB Direct, Balsall Common, and, while I've read mixed opinions of them on this forum, it would be a lot easier for me to drop it in to them as they are very close - 6 miles away as opposed to 19 miles to Birmingham. Alternatively, I have two MB main dealers close at hand as well - Stratford upon Avon and Solihull. I have no experience of Mercedes Benz dealers at all, apart from that of the sales staff when I was looking for my car earlier in the year, so I'd be interested in opinions as to whether I should take my car back to the supplying MB Direct dealer - not a major hassle - the nearest dealer - another MB Direct and close to home - or a nearby franchised dealer?

Thanks in advance.

 

[Micman]

Personally I'd take it to a main dealer rather than MB direct.

It doesn't matter which one - if it's under warranty you can use any Mercedes dealership

I bought my car up North and used my local dealership in the South East for warranty work.

 

[jubhi]

Yes, take it back to the main dealer, they have the full equipment/diagnostics for everything whereas MB Direct cannot do everything and tend to cut corners imho.

I've used MB Solihull and they were pretty good.

 

[slender]

Thanks, both.

I've just rung MB Solihull to check on opening hours and they volunteered to come and collect the car. As I'm unable to drive at the moment (recuperating from knee surgery - again!) that is ideal and I've now booked it in.