Genuine Servicing of my GLC going forward or not.

[Howiehowie93]

Good day,

I'm after a bit of advice about the future servicing of my GLC.

The backstory:
Eight-year-old and owned outright from new, always serviced at the dealer I bought it from. I had a breakdown last year and the Moblio service was pretty awesome with recovery, taxis to home, then to a Europcar in a city a few hours away. Europcar opened specially, and I had free use of a 200 mile GLA Sport - you get the idea, as convenient as expected under the circumstances.
Now the trouble is this last service left a bad taste as they had additional charges for a Key battery that didn't leave home at this service, washer fluid that I topped up with a couple of litres afterwards. Done out of £21 basically.

So close by is an Independent Specialist who list a B Service, that I just had for about £300 cheaper. So I'm thinking of going there next year but though the Service will be legit to keep the warranty going, the Moblio won't be renewed.

So my question really is there an alternative to Moblio that's just as good?

TY in advance.

 

[peterws1957]

I guess that you have to balance the savings by going to an indie and losing MB recovery against the cost of other insurance or recovery in case of a breakdown if you don't buy recovery. It took a long time for me to realise that I had spent considerably more on breakdown insurance than what would have been the cost of recovery in the UK when I broke down on a couple of occasions. From what others have said breakdown companies are much of a muchness in the UK but if you travel abroad a lot MB recovery seems good.

 

[malcolm E53 AMG]

You had a great service from Mobilo which can’t be matched from any third party recovery company in my experience but like all things someone has to pay for it hence the price differential in service costs would be my view. If you intend to carry on travelling abroad and want the security of a good reliable get you home service I’d stick with MB.

Regarding the key fob battery and windscreen wash overpayment take it up with the dealer and complain service doesn’t improve otherwise - or just forget it.

I’m doing a lot my own servicing nowadays as I have the time which I quite enjoy. If you do go MB Independent for servicing just make sure they only use genuine MB parts

 

[JBell]

I would bin the dealer servicing and warranty and put £1k a year into an ISA.

IIRC Mobilo is RAC nowadays anyway so you could join that or get a bank account that offers it.

Who is the Indy Garage? Maybe someone on here knows then and can give feedback

 

[Monday]

Good day,

I'm after a bit of advice about the future servicing of my GLC.

The backstory:
Eight-year-old and owned outright from new, always serviced at the dealer I bought it from. I had a breakdown last year and the Moblio service was pretty awesome with recovery, taxis to home, then to a Europcar in a city a few hours away. Europcar opened specially, and I had free use of a 200 mile GLA Sport - you get the idea, as convenient as expected under the circumstances.
Now the trouble is this last service left a bad taste as they had additional charges for a Key battery that didn't leave home at this service, washer fluid that I topped up with a couple of litres afterwards. Done out of £21 basically.

So close by is an Independent Specialist who list a B Service, that I just had for about £300 cheaper. So I'm thinking of going there next year but though the Service will be legit to keep the warranty going, the Moblio won't be renewed.

So my question really is there an alternative to Moblio that's just as good?

TY in advance.

At 8 years old, my dealer (Sandown MB) offers a substantial discount on both labour and parts with the intention of keeping older cars in the dealer network. I had my previous SL serviced under this deal and the current one will start on it after the current service plan expires next month.

Worth asking.

 

[Howiehowie93]

Thanks very much for your replies.

I tackled them about the over charging and I have a refund pending plus some gifts

Monday - All very interesting and food for thought, I'll look into that.

 

[Srdl]

I’m going through exactly the same thought process now. After five years with dealer servicing, I may well swap to an Indie this autumn but I do travel Europe fairly regularly. Not fully decided yet but I would use the Indid for any non-servicing work,