Good dealership service

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brick10

Guest
Hi Guys

Just wanted to comment on the great after sales service I have received from The Sandown Guildford Dealership. There were a few niggles that I wanted to get sorted and the dealership had no hesitation on footing the bill and allowed me to take the car to my Independent Mercedes dealer rather than go through the warranty process, they even paid for new wiperblades that cost over £100 thanks to Paul Walter. I would have no hesitation in recommending this dealership to anyone.
 

SmartAmg

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2011 E class coupe 350 CDI
That's good to hear, as main dealers tend to get a bit of stick.
 

Blobcat

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Grange Moor
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R171 SLK280, Smart R451, Land Rover 110 County SW, 997 C2S, R1250 GSA TE 40th, CBR600FP
£100 for wiper blades?
 

Monday

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Surrey
Your Mercedes
SL400 2016, CLS350 2020
Hi Guys

Just wanted to comment on the great after sales service I have received from The Sandown Guildford Dealership. There were a few niggles that I wanted to get sorted and the dealership had no hesitation on footing the bill and allowed me to take the car to my Independent Mercedes dealer rather than go through the warranty process, they even paid for new wiper blades that cost over £100 thanks to Paul Walter. I would have no hesitation in recommending this dealership to anyone.

I use Sandown Guildford for servicing both cars. Yes, expensive but it hurts less on service plans. They chased through replacing both turbos under warranty on the R231 earlier this year - the parts alone are £3k each. For cars older than 7(??) years, eg my previous 2007 R 230 SL350 they offered an "older car" service policy which discounted labour by 40% and parts by 10%. As far as I know they still do it.

And they invite me to "AMG days"!
 

Wearsafoxhat

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Sunny Hampshire by the sea
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E55k :S211, SL500 :R129 , V220
Nice to hear and thank you for your feedback. Am considering using them; Sandown, aswell for our new V Class. Bit of a journey but...
My local Marshall’s dealership is ****i*# dire, as is the other one in the opposite direction. Nice people but quick as a flash, sod all happens.
They appear to set very low standards, then fail to meet them.


Sent from my iPad using Tapatalk
 

Blobcat

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Your Mercedes
R171 SLK280, Smart R451, Land Rover 110 County SW, 997 C2S, R1250 GSA TE 40th, CBR600FP
Nice people but quick as a flash, sod all happens.
They appear to set very low standards, then fail to meet them.
Great turn of phrase there :D
 

belongabob

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Berkshire
Your Mercedes
2018 A Class A200 AMG Line Executive
Picked up the A200 AMG Line on Friday from Sandown in Guildford. Lovely car and I’m extremely pleased with it.
Dealership? Couldn’t fault them. Sales person was Olivia and she was excellent.
Yes, I would buy from then again - but not just yet!


502372B0-3C68-42CF-8F00-0DA8CEF25398.jpeg
 

Wighty

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W211/E320cdi/2009 and CLK200k 2009
Picked up the A200 AMG Line on Friday from Sandown in Guildford. Lovely car and I’m extremely pleased with it.
Dealership? Couldn’t fault them. Sales person was Olivia and she was excellent.
Yes, I would buy from then again - but not just yet!


View attachment 54791
Very shiny buddy , love the wheels .
 

Naraic

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Your Mercedes
2005 CL500.
The most expensive I could find for my old car cost £34.05 from Bosch. I suppose I could go to a dealer and get them fitted for another £66...and then give them a glowing review!
 

Blobcat

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R171 SLK280, Smart R451, Land Rover 110 County SW, 997 C2S, R1250 GSA TE 40th, CBR600FP

S500 Pete

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S500 (W222) 2014. Turbo 4.7 V8 with loads of toys. Superfast luxury.
£100 for wiper blades?
If they are the "Magic vision " blades where the water comes from the blade then they are about £100 a pair for my S class
 

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