Hi My c350e is not charging. I have 2x 13amp mains chargers and have as yet not had a problem but for the past two days the car will not charge. I have tried both chargers and they appear to be working correctly. The connector locks as it should but no charge lights come on. I have a warranty but wondered if Im doing something wrong before contacting them
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Hybrid Charging Issue!
- Thread starter chr15W
- Start date
mioba
Senior Member
- Joined
- Feb 19, 2006
- Messages
- 7,945
- Reaction score
- 4,701
- Location
- Nottingham and Köln
- Your Mercedes
- W124/E200, W220/S320CDI, W205/C200, W251/R350CDI 4Matic
Have you charged it before and all been well.
Is there any trouble shooting in the manual.
Is there any trouble shooting in the manual.
- Thread Starter
- Thread starter
- #3
Had it for 10 months with a daily charge and no previous issues. I use an independent charger not MB but I have also tried the MB charger which shows no lights. When i use my usual charger it lights up as usual for about 1 second then stops. I'll try a public charger today to see if that makes a difference!
mioba
Senior Member
- Joined
- Feb 19, 2006
- Messages
- 7,945
- Reaction score
- 4,701
- Location
- Nottingham and Köln
- Your Mercedes
- W124/E200, W220/S320CDI, W205/C200, W251/R350CDI 4Matic
Is your car still under warranty. If so a trip to the dealer is in order I say.
Mines the same. The charging cable box is screwed to the wall and the cable is kept off the ground. When I plug it into the car the lights are on on the cable box but they don't flash as they normally do when charging. When I use my other cable for public chargers they won't connect via the apps. The last test to do is a tesla charger that has its own cable. Car is just over 3cyears old and out of warranty so I'm not looking forward to the trip to MB. However I have a service plan and my next service is due in June, so I might have to wait it out.
I have heard that there is an issue with water getting in via the charging port and frying the electronics and that MB are aware and that there's a recall/fix. But I cant find proof of this.
I have heard that there is an issue with water getting in via the charging port and frying the electronics and that MB are aware and that there's a recall/fix. But I cant find proof of this.
- Thread Starter
- Thread starter
- #7
The problem has now been resolved! The MB charger is faulty AND by coinsidence was the 3rd party unit I was using. It also happens that my wall socket developed a fault, whether the socket caused the charger issues or the other way round is unknown but the 3rd party charger company replaced the unit straight away and no problems since
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