I no longer own an MB. I have been driving 190,s / C class for 15 years and for the majority I had trouble free motoring with an MB dealer who I felt cared and looked after me well. An example of this was, provided I gave him a couple of days notice he would wash and valet my car. Then MB stepped in and my dealer vanished in to thin air. I persisted and experienced my new dealer and it was chalk and cheese. Then I had my first big car problem and I reached a point where I was facing a service, new discs and pads, re-taxing the car, an mot and an engine management unit to resolve a tickover problem probably somewhere in the region £2400 just to keep it on the road.The lions share of that is the management unit, surely it should work efficiently for longer than mine did and I felt deserving of an offer of help from MB. I was told by the dealer you have got more chance of winning the lottery. They (the dealership) weren,t even sure that the new engine management unit would resolve the problem.
I would like to thank those people that helped me through this forum on the odd occasion and I shall still be looking in if only to see if MB have improved their customer relations and have got back to the quality of build they were renowned for. For those wondering what is he driving now I bought a Jaguar S type and I love it!
I would like to thank those people that helped me through this forum on the odd occasion and I shall still be looking in if only to see if MB have improved their customer relations and have got back to the quality of build they were renowned for. For those wondering what is he driving now I bought a Jaguar S type and I love it!