Issue opening bonnet on my A Class A180 Sport 2019

[Josh96]

I was wondering if anyone else has the issue of opening there car bonnet when I pull the lever under my steering wheel to lift the bonnet it opens but when I press down on bonnet where it tells me in my car manual it isn't coming up, it tells me to press down on the left side of bonnet and I will hear a decompressing sound and it will lift up but isn't doing so. Is there another way of opening it. Thanks

 

[bembo449]

I take you have had the bonnet up before pal ?

 

[mattkh]

Is this the first time it is playing up?
My pennies worth. When the bonnet is in the half-open state, press down both ends to lock the bonnet.
Then start again. Pull the lever all the way. Then go out and press both ends together. If it opens in the half-open state, gently lift both ends together.

 

[bembo449]

I get the feeling the press down part is this spose to be enough to pull / press the catch but lets see what the OP says , its still under warranty so not a biggy

 

[Josh96]

Yeah ive had it up once before but I cant get it open now at all feel as if ive tried everything but no joy

I take you have had the bonnet up before pal

 

[Josh96]

Is this the first time it is playing up?
My pennies worth. When the bonnet is in the half-open state, press down both ends to lock the bonnet.
Then start again. Pull the lever all the way. Then go out and press both ends together. If it opens in the half-open state, gently lift both ends together.

Okay Thanks I will give this a try

 

[Josh96]

I get the feeling the press down part is this spose to be enough to pull / press the catch but lets see what the OP says , its still under warranty so not a biggy

okay thanks for the advice

 

[John Laidlaw]

Welcome... worth trying someone to push down on the bonnet as you're pulling the lever then get them to let go, sometimes the catch just isn't quite in alignment and this can sort it out

 

[Josh96]

Welcome... worth trying someone to push down on the bonnet as you're pulling the lever then get them to let go, sometimes the catch just isn't quite in alignment and this can sort it out

That's great thanks