Ian Parkin
Senior Member
- Joined
- Mar 15, 2008
- Messages
- 127
- Reaction score
- 18
- Location
- Sheffield Yorkshire UK
- Your Mercedes
- w212 e250 CDi 2011 estate
Today my wife dropped off our daughters smart car at main dealers for its 2 year service agreed price off the menu
After 4 hours returned to be presented with a bill £129 more than expected
On checking the bill the girl said “We fitted new brake pads”
Even my wife knew that was unlikely on a car that had only done 6k from new and mainly motorway long journeys
So she removed the charge
Then there was £15 for screen wash which i had brimmed this morning at my wife’s insistance so they couldn’t charge for that
The sales girl removed that too
Upon return to home i checked brake pads and they are not new
Is this common?
My wife has had good service with her numerous B class’s she’s had with this dealer
I only bother them for parts on occasion
After 4 hours returned to be presented with a bill £129 more than expected
On checking the bill the girl said “We fitted new brake pads”
Even my wife knew that was unlikely on a car that had only done 6k from new and mainly motorway long journeys
So she removed the charge
Then there was £15 for screen wash which i had brimmed this morning at my wife’s insistance so they couldn’t charge for that
The sales girl removed that too
Upon return to home i checked brake pads and they are not new
Is this common?
My wife has had good service with her numerous B class’s she’s had with this dealer
I only bother them for parts on occasion