Me App won't recognise my new Varta battery

[andrew056]

I kept getting warnings of low battery, start engine for some time now so after 7 years I thought I'd better get a new battery. I got it fitted locally by a
supplier I have used in the past and it's all working fine , the stop start has come back after about 5 years peace , but the Me app doesn't recognise the
new battery and just says I should have had it fitted by Mercedes so none of the functions work . I didn't think new batteries needed to be programed
on Mercedes unlike BMW but maybe I am wrong , anybody got any simple solutions?

 

[onefortheroad]

I changed my GLC battery last week , no issues with me after the change. Try uninstalling it and try again ?? Or sign out and sign back in.

Some do have the BMS that needs reset .

Another thing to try , put a smart charger on the live and earth on the jump start peg , not on the battery earth peg. Give it a charge to 100% . Me may then see the change.

 

[andrew056]

Thanks for your reply , the body module has now been reset to indicate new battery fitted , I had to get the info for this from youtube as it is far from obvious how to do this . This has made no difference and logging out and back in to ME has made no difference so I will now try putting a charger on the car and see what happens.