merc e220cdi 2002 fan working but no heat plz help

jammy007

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i have mercedes e220cdi 2002 the fans are working from all vents the air is coming but there is no heat. it only blows cold air? i checked the valve is working. then where is the problem? the pipe that goes to the valve is hot aswell. help???
 

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jammy007

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thanks. do you reckon by any chance it could be the heater matrix? if so is it an expensive job? thanks
 

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