Mercedes dealer updated my Comand & now its crashing

[gassed up]

OK next one - it dies during the work.... how's this for an analogy we can get our head round.

If I'm driving and I run over a nail and get a puncture, the tyre goes flat and I have to change it - its tough, pay up get over it.
If I take the car to a garage and they run over a nail taking it for a crafty rip down the road - they should pay for it.
If I take the car to the garage and unknowingly run over a nail and it starts deflating ending up flat whilst with the garage - is it right I expect them to pay for the nail I ran over ?

We all know that no matter what the sequence of events the garage will deny all knowledge and responsibility.

 

[ajlsl600]

sure seems that way.

 

[Botus]

there must be some news on this vehicle issue, Mr Ben how's it been going at the garage ?