MyTyres? Use ETyres.co.uk Instead

[rf065]

A few threads on this forum have mentioned MyTyres as a good source for cheap tyres. Having tried to order a set of 4 winter tyres from them last week, I would never use them again.
Because I have recently moved to a new address, which does not appear on whatever directories they use to guard against credit card fraud, they asked me to fax a copy of a utility bill to prove I did indeed live at that address. I have had to do this for other companies since moving, so not really a problem. Next they decided the fax was not good enough and I had to use a bank transfer if I wanted tyres.
They refused to return my calls or answer any of my e-mails instructing them that if paying by credit card was going to be a problem, they should just cancel the order and I would buy the tyres elsewhere, and then sent me an e-mail asking why I had ordered tyres and asked to pay by bank transfer, but not tranfered the money. Frankly, they give the impression no one new what they were doing or even cared.
I have now ordered tyres from ETyres.co.uk, who seem to be a far more friendly and organised outfit. They had no problem accepting my order, and although they were slightly more expensive, they do fit the tyres at your home or work. So all in all, probably worth the extra couple of pounds and MyTyres will never get any business from me again.

Russ

 

[television]

I have found the service from Mytyres to be very good and have had a super service from them, my trouble is that I am so fussy as to who fits them, but of coarse its as we each find them

 

[brandwooddixon]

Try http://www.event-tyres.co.uk/.
They take payment when they fit the tyres and not before. Seemed very friendly and knowledgeable. Their customer service people called after I'd placed the order to double check the details and time for fitting.

 

[Mark A]

It's unfortunately a common thing when you have recently moved. I tried to purchase a new PC in May with 3 different companies, and because I couldn't give them a utility bill, they wanted a copy of my mortgage agreement. I spoke to my credit card company each time and they had already released the funds so there wasn't an issue on their end. I told the PC companies to stick it and walked into PCWorld and walked out 20mins later with what I needed.

Mark

 

[jberks]

First time I've used mytyres so too early to tell. So far they've asked me to confirm my address for some reason so we'll see how we go.
I had a look at etyres just now. They do have the advantage of next day mobile fitting and on that basis I would have wanted to use them. The prices are basically the same and they come to you, so why not? I did look at another simiar service but they didn't fit im my area. Not sure if Etyres do but I would assume they do.
Where it would have come unstuck for me is that unless you're buying premium brands, they won't tell you in advance what you're going to get. "Brands may vary" As I have posted, IMO price does not necessarily reflect quality so whilst I won't pay Continental prices, I am still very fussy as to what I buy and would want to research any brand and model before I put my money down.
However, if I return to bigger brands I would definately give them a go.

Actually I may use them for the jeep - I need 2 for that now :-(

 

[MIW615]

Sometimes it pays to look around locally , I have just purchased locally a pair of rear tyres for my W210 cheaper than my-tyres - and like malcolm, I too am very fussy about fitment so I fit them myself at work.

 

[grpar]

I've used both Etyres.co.uk and Event tyres, and found them both reasonable in terms of service. Clearly, the prices are good.

My only gripe with both of them is that they say on their websites that they will call you on the morning of the fitting to confirm a time, whilst in practice, all they do is just call you 5 mins before arriving to say is it ok now. A bit rich after you've waited in 4 hours. I can't stand firms who make a big deal of a sales promise like that, which they have no intention of keeping.

Maybe it's just a London thing, as we seem to face crap service for just about everything and anything.

 

[JEZ.S320L]

I've used both Etyres.co.uk and Event tyres, and found them both reasonable in terms of service. Clearly, the prices are good.

My only gripe with both of them is that they say on their websites that they will call you on the morning of the fitting to confirm a time, whilst in practice, all they do is just call you 5 mins before arriving to say is it ok now. A bit rich after you've waited in 4 hours. I can't stand firms who make a big deal of a sales promise like that, which they have no intention of keeping.

Maybe it's just a London thing, as we seem to face crap service for just about everything and anything.

I used E-tyres to fit my tyres. Took the guy 2 hours to do the job...!! He was SO careful about the rims, as he didn't want to damage them. Fitted at home too. Good job.

 

[ITSACLK320]

Please can someone post a link to 'etyres' as I cant find the site.

Thanks

 

[JEZ.S320L]

Please can someone post a link to 'etyres' as I cant find the site.

Thanks

Simple:

www.etyres.co.uk

 

[ITSACLK320]

Have you tried the link, im keep gettingthis message....

Forbidden
You don't have permission to access / on this server.

Additionally, a 403 Forbidden error was encountered while trying to use an ErrorDocument to handle the request.

 

[JEZ.S320L]

Have you tried the link, im keep gettingthis message....

Forbidden
You don't have permission to access / on this server.

Additionally, a 403 Forbidden error was encountered while trying to use an ErrorDocument to handle the request.

Yes, no problems - you have a PC issue. Check your permissions.

 

[ITSACLK320]

Please expand

 

[rf065]

Link works for me too.

 

[JEZ.S320L]

Please expand

I don't wish to be rude - but this isn't really the platform for PC issues. You need to check the Internet Options, under 'Tools' and check that everything is set to 'Default'. Another option, is to copy/paste the link directly into your Browser. If those suggestions don't work - you would probably need to go to a PC Forum.

The issue you are having is NOT a faulty 'link' - as others have successfully 'clicked on'.

Hope this helps.

 

[ITSACLK320]

Sorry, point taken.

 

[JEZ.S320L]

Sorry, point taken.

No problem - but we would both get it 'in the neck' if we went sooooooooooooooooooooooo far off topic. If you wish to discuss - please email me or PM me.

Thanks

 

[rf065]

I've used both Etyres.co.uk and Event tyres, and found them both reasonable in terms of service. Clearly, the prices are good.

My only gripe with both of them is that they say on their websites that they will call you on the morning of the fitting to confirm a time, whilst in practice, all they do is just call you 5 mins before arriving to say is it ok now. A bit rich after you've waited in 4 hours. I can't stand firms who make a big deal of a sales promise like that, which they have no intention of keeping.

Maybe it's just a London thing, as we seem to face crap service for just about everything and anything.

Must be a London thing, E Tyres phoned me at 4PM yesterday to say they would be here at 10 this morning. The guy arrived at 10 on the dot. All 4 tyres fitted to wheels and balanced in less than an hour. Not one mark on the alloys too, I'm very impressed with the service and will be using them again.

Russ

 

[type49]

I've used Mytyres 4 times now with no problems.

 

[jberks]

Well, 4 tyres ordered from mytyres last week.
Got a delivery date for approx 7 days after order so possibly not much use if you're in a hurry, but I'm not. Rang the fitting station I picked from their list and they are in. So, I will pop down tomorrow and have her re-shod.
So after fitting I should have 4 new 245/45/17s for a grant total of £278
All in all, can't complain.