There are several post on this subject but basically:
2004 was the change over between the hard wired cradles and the changeable ones so the first step is to find out which you have. The changeable ones have a small button in the L/H corner. Press and slide the cradle forward to release.
If it is hard wired, you're stuck, if its interchangeable, you can buy one of 2 bluetooth cradles from MB though they are expensive at £300-£400.
The alternative is to abandon the pre-wired system and install a Nokia or Parrott bluetooth kit which are both very good but you do lose the dash and wheel integration.
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