Jon Brennan
New Member
- Joined
- Nov 8, 2017
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- Your Mercedes
- Mercedes C220D AMG Line
hello everyone, i am having a bit of a disaster with my mercedes c220D. I lease the car from Merc (vai a broker) and have had it for 2.5 years so its still in warranty. however, the car had a breakdown yesterday on th motorway and it was apparent the cause was an oil leak due to the volume of oil leaking from the underside of the car.
I have now been advised that the engine has seized and that i am liable for the cost of the replacement.
apparently there was a recall issued on the car and that as a result of not having the work done the car is now my issue.
however, i do not ever recall having received a notification. as i have not had the car serviced by a main dealership they do not advise their approved service partners of the need for the part to be replaced and so it has gone unnoticed.
I feel that im being left high and dry with a car that is in warranty and yet MB are using a piece a of paper as complete exoneration for their car. I am not even sure if we ever received the letter as it may have gone to Mercedes as they are the registered owners of the car.
Is this normal? Surely with such a serious potential fault they would make sure that the car was brought in and that by specific points in time reminders would have been sent out? i am now looking at a bill in the thousands for a car that is due to have the keys handed back in a matter of weeks?
Please can someone help me out on this and advise?
I have now been advised that the engine has seized and that i am liable for the cost of the replacement.
apparently there was a recall issued on the car and that as a result of not having the work done the car is now my issue.
however, i do not ever recall having received a notification. as i have not had the car serviced by a main dealership they do not advise their approved service partners of the need for the part to be replaced and so it has gone unnoticed.
I feel that im being left high and dry with a car that is in warranty and yet MB are using a piece a of paper as complete exoneration for their car. I am not even sure if we ever received the letter as it may have gone to Mercedes as they are the registered owners of the car.
Is this normal? Surely with such a serious potential fault they would make sure that the car was brought in and that by specific points in time reminders would have been sent out? i am now looking at a bill in the thousands for a car that is due to have the keys handed back in a matter of weeks?
Please can someone help me out on this and advise?