Winslow
Member
- Joined
- Nov 28, 2007
- Messages
- 22
- Reaction score
- 0
- Location
- Somerset
- Your Mercedes
- E220 SE executive 2012
Had my C250TD [1979] serviced by the local MB dealer 2 months ago - I had previously gone to an independent. About a week after the service I noticed an increasingly strong smell of diesel and one morning the car refused to start. The AA man said the fuel filter has not been fitted properly or was leaking allowing air into the system. The AA chap got the car started and I drove it to MB. MB said the filter was ok but there was a diesel leak coming from one of the lines and they wanted to change some washers [ which were not in stock] Went back after the washers had been delivered and another mechanic decided the original diagnosis was wrong and they changed the heat exchanger. The smell didn't go away and I took the car back to MB - this time they thought it was the fuel shut off valve which was replaced. In fairness they were getting pretty embarrassed and waived the labour charges. The car continued to coat itself in diesel and I found the only relief from the stench was to constantly drive with the aircon on recirculating mode. I went back and they said they would like the car for two days to get to the bottom of the problem. I left the car with them – 2 days later returned to find no change but the problem was now thought to be some seals which were not in stock I was now beginning to get a whiff of déjà vu as well as diesel. They said they would like the car back for an extended period and offered a courtesy car. I picked up a A170 2 days ago. The latest update is that they have sent the car to a specialist engineering firm as the leak is in the injection pump and they do not have the tools to replace the washers. Has this happened to anyone else? They anticipate I will get the car back in a couple of days. So far the MB boys have been really good about this and the sense of corporate embarrassment is overwhelming. I still have an uncomfortable feeling as the car had been fine up to the service and the thought that I may need to sell a kidney before I get it back. My car has done 110,000 miles [ran my previous c250 to 120k with none of this nonsense]. Any thoughts would be appreciated.http://forums.mercedesclub.org.uk/images/smilies/confused.gif
