Stratstone Mercedes Preston

carlsson20

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Joined
Aug 3, 2003
Messages
164
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Location
Preston
Well I had a winge and rightly so about the poor service I thought we got at Stratston Bradford when the car was bought. What a difference at the Preston Dealership very helpful and efficient, a nice new A class complete with fuel, well done, the fact that all the work done was under warrenty helped as well :0)
 

television

Always remembered RIP
Joined
Mar 14, 2005
Messages
164,073
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377
Age
89
Location
Daventry
Your Mercedes
2002 SL500, 216 CL500, all fully loaded
Good one,, there are a few god indies and diagnostic people in and around Preston, so maybe they are fighting back,,and why not
 

EGBM

Senior Member
Joined
Mar 25, 2008
Messages
246
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1
Location
Midlands
Your Mercedes
W219 CLS 320 CDI
Good to know. Blackburn treated us very well.

Must be those friendly notherners. :cool:
 

television

Always remembered RIP
Joined
Mar 14, 2005
Messages
164,073
Reaction score
377
Age
89
Location
Daventry
Your Mercedes
2002 SL500, 216 CL500, all fully loaded
Good to know. Blackburn treated us very well.

Must be those friendly notherners. :cool:
I wonder if they serve tea or coffee
 

Myros

Senior Member
Joined
Aug 16, 2004
Messages
2,741
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22
Location
in the great , grim 'oop north
Your Mercedes
R107, S211, R170, C219
the parts team at Stratstone Huddersfield are

absolute knockouts. I don't get to test the rest of the squad much.
 

Rory

Senior Member
Joined
Feb 8, 2005
Messages
5,016
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Location
Cheshire, UK
Your Mercedes
2005 C270CDi Avantgarde Estate. Bought 2005, sold 2022.
I hope they survive then - Stratstone is owned by Pendragon who are finding things tough, to say the least.
 

stumpy

Senior Member
Joined
Jul 29, 2006
Messages
1,611
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2
Your Mercedes
various
someone told me pendragon have closed over sixty dealerships nationwide!
 

Rory

Senior Member
Joined
Feb 8, 2005
Messages
5,016
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233
Location
Cheshire, UK
Your Mercedes
2005 C270CDi Avantgarde Estate. Bought 2005, sold 2022.
someone told me pendragon have closed over sixty dealerships nationwide!

Their share price graph isn't pretty:

937679a4-a00b-4f8d-b8e6-f1ba6a2b02b0.Png
 

rhud

Senior Member
Joined
Mar 11, 2008
Messages
686
Reaction score
8
Your Mercedes
A160 BlueEfficiency Avantgarde SE 2010
More credit where credit is due (especially for us Northerners) - Mercedes Benz Harrogate are trying so hard it's not true. Absolutely no complaint about their work, attitude and general customer service.

I see, by the way, that MB have started a dealer league table on their website based on customer feedback post-servicing and repairs.
 

Rory

Senior Member
Joined
Feb 8, 2005
Messages
5,016
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233
Location
Cheshire, UK
Your Mercedes
2005 C270CDi Avantgarde Estate. Bought 2005, sold 2022.
I see, by the way, that MB have started a dealer league table on their website based on customer feedback post-servicing and repairs.

Hadn't seen that before. MB Chester (my dealer) is shown at 96%. I've been there several times and never been happy. I've never been surveyed - funny, that!

I read VW has started showing rating based on customers feedback after vehicle purchase.
 

hawk20

Senior Member
Joined
May 27, 2006
Messages
4,971
Reaction score
11
Your Mercedes
ML250 BlueTEC Sport
Bought my E220cdi Estate from Stratstone in Wakefield. Super price, very helpful sales team and car in perfect nick. Good experience.
 

television

Always remembered RIP
Joined
Mar 14, 2005
Messages
164,073
Reaction score
377
Age
89
Location
Daventry
Your Mercedes
2002 SL500, 216 CL500, all fully loaded
More credit where credit is due (especially for us Northerners) - Mercedes Benz Harrogate are trying so hard it's not true. Absolutely no complaint about their work, attitude and general customer service.

I see, by the way, that MB have started a dealer league table on their website based on customer feedback post-servicing and repairs.

Yes things are getting better on all fronts.

MB in the South won this year with MB SW coming second
 

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