Vito & Viano Boot/Tailgate: should it 'slam' so hard?

MinionBob

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Your Mercedes
Viano - 2012 - OM651 Engine - 2.2
My Viano has the up-n-over rear door (so not barn doors).

I am the second owner, so it has always been like this, but I have questioned recently if the boot struts might have gone...

Basically, to lock or close the tailgate all I have to do is drop it virtually from the closed position, so from around 30cm/12 inches to closed. Any higher and I suspect there would be some serious damage resulting from the almighty slam that would result.

It will stay open fine, its just that on closing, once past the 4 o'clock position the door has to be lowered pretty much to closing, then dropped the last 30cm/10inch.

My question therefore is this normal?
 


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Specialist in parts for W140 and R129 Mercedes-Benz models.
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