Heres a little sampler of the standard of work on my C36 which I picked up from a Mercedes approved repairer on Friday.
The quote was for the removal of rust in both the front wings, both rear arches and the boot lid as well as the door bottoms. The agreement was that Mercedes approved techniques and materials would be used which included the removal of the rust by blasting with silicon carbide rather than a quick once over with an flap disc. Several special primers and fillers developed by Mercedes to sort out their numerous rust problems were also to be used.
Stated that I also have an SL and an S class requiring paint and would book those in if the job was up to scratch.
Upon inspecting the vehicle every job that was done was faulty in some way. Some paint had been over polished and had gone flat, the edge of the bootlid hadn't been sprayed where the rust had been blasted away and is already rusting two days later. A damaged mercedes star had been used on the bootlid and both the C36 and AMG badges had been stuck on off centre.
There were a number of other faults but the best by far was that they had tried to repair the arches without removing the side skirts! When I pointed out that they had filled and painted over the rust where the skirt was mounted they replied by stating that as someone had previously used sealant to fit the skirts they though they would break them if they tried to remove them which would mean me paying for a new set!
Not wanting them to butcher the car any further I asked them to let me take the car and remove the skirts myself which took all of 20 minutes each side.
For the time being the place will remain nameless as they have agreed to repair the car to the required standard.
Its a good job I have a sense of humour.
The quote was for the removal of rust in both the front wings, both rear arches and the boot lid as well as the door bottoms. The agreement was that Mercedes approved techniques and materials would be used which included the removal of the rust by blasting with silicon carbide rather than a quick once over with an flap disc. Several special primers and fillers developed by Mercedes to sort out their numerous rust problems were also to be used.
Stated that I also have an SL and an S class requiring paint and would book those in if the job was up to scratch.
Upon inspecting the vehicle every job that was done was faulty in some way. Some paint had been over polished and had gone flat, the edge of the bootlid hadn't been sprayed where the rust had been blasted away and is already rusting two days later. A damaged mercedes star had been used on the bootlid and both the C36 and AMG badges had been stuck on off centre.
There were a number of other faults but the best by far was that they had tried to repair the arches without removing the side skirts! When I pointed out that they had filled and painted over the rust where the skirt was mounted they replied by stating that as someone had previously used sealant to fit the skirts they though they would break them if they tried to remove them which would mean me paying for a new set!
Not wanting them to butcher the car any further I asked them to let me take the car and remove the skirts myself which took all of 20 minutes each side.
For the time being the place will remain nameless as they have agreed to repair the car to the required standard.
Its a good job I have a sense of humour.