BRABUS R230
Senior Member
- Joined
- Feb 27, 2009
- Messages
- 658
- Reaction score
- 41
- Location
- London
- Your Mercedes
- BRABUS SL55 K8 (R230), SL500 (R129), B Class B200 CDi, VW T5 Transporter.
Hi All, I have a very interesting story to tell you, during December 2009 I had taken my BRABUS SL55 K8 to my Main MB Dealer in Central London, my car was taken there for a check up, I was due to pick up my car the following day, I had dropped my car off at around 9:30 that morning but at around 1:00 pm my car called me then text ed me informing me that it was currently travelling at over 110 MPH!!!
You see my car is fitted with a very advanced security system that not only can be tracked but among many other things will inform the owner of its speed at any time and if the driver exceeds the preset speed alarm the system will call a pre programmed number, if the call is not answered then it will send a text with the speed, GPS location and time to the phone, well as you can imagine I was so furious that I could not even manage to dial the dealer as I had a mental block I could not remember how to use my phone!
anyway after my Brain kicked back in again I called the said dealer and asked to speak to my service manager, I was told that he was on lunch at the moment, she then asked me for my registration, after providing this i was the told that my car is currently being worked on in the workshop, I then said "know it's not, it's being driven at over 100 MPH in a 40 MPH Zone" the phone went silent for a few seconds and she then said that she was told by the workshop that my car was in the workshop being worked on, I asked to speak to the most senior person available immediately, when he eventually came to the phone "I let him have it" he seemed to be lost for words, he said that he could not comment until the engineer returned back with my car and he had spoken with him, he the said "somebody could lose their job over this" I then said that my intention was not for anybody to lose their job but for action to be taken for something like this not to happen again to anyones car, he agreed and said that further investigation would be done and he would call me later that day. later that day I received a call offering me a £250 service voucher, I refused that offer and said nothing less than £500 would be accepted!
My question is what would you?
You see my car is fitted with a very advanced security system that not only can be tracked but among many other things will inform the owner of its speed at any time and if the driver exceeds the preset speed alarm the system will call a pre programmed number, if the call is not answered then it will send a text with the speed, GPS location and time to the phone, well as you can imagine I was so furious that I could not even manage to dial the dealer as I had a mental block I could not remember how to use my phone!
anyway after my Brain kicked back in again I called the said dealer and asked to speak to my service manager, I was told that he was on lunch at the moment, she then asked me for my registration, after providing this i was the told that my car is currently being worked on in the workshop, I then said "know it's not, it's being driven at over 100 MPH in a 40 MPH Zone" the phone went silent for a few seconds and she then said that she was told by the workshop that my car was in the workshop being worked on, I asked to speak to the most senior person available immediately, when he eventually came to the phone "I let him have it" he seemed to be lost for words, he said that he could not comment until the engineer returned back with my car and he had spoken with him, he the said "somebody could lose their job over this" I then said that my intention was not for anybody to lose their job but for action to be taken for something like this not to happen again to anyones car, he agreed and said that further investigation would be done and he would call me later that day. later that day I received a call offering me a £250 service voucher, I refused that offer and said nothing less than £500 would be accepted!
My question is what would you?