customer service

  1. S

    My experience with Mercedes Benz of Derby... Advice please!

    Hello, I'm not a Mercedes owner, I'm a Smart owner. However, since this relates entirely to the Mercedes garage, not the car, I thought that this might be the best place to come... This will be a VERY long post, but I really need some help with this, so I think the best thing would be to tell...
  2. robertjrt

    Vehicle Inspections

    Its me again! Sorry. DEKA with whom I booked an Inspection on my car which has been standing for over three years, informed me today that MB have refused to allow them to Inspect my vehicle at their premises. DEKA are welcome to drive the car from MB's Wandsworth garage, but, it will not...
  3. robertjrt

    Mercedes-Benz and my MOT

    As many of you will have read about my ongoing dispute with Mercedes-Benz, three and a half years and counting, my appointment last December for an MOT was declined by MB Chelsea, I was expected to take my car elsewhere, which, of course, would mean my car would no longer be the responsibility...

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