Folks, just wanted to share a very recent experience with you. WARNING - quite a long, frustrating tale.....................
My sister wanted an E class estate to replace her Focus last week. I found an amazing car online at MB Direct Waltham Cross - 320 CDi, 3 years old and 12k miles, 50 grands worth of car for 24 grand. I call the number and get the usual 'your local dealer is.........' crap from the girl on the phone. I insist that it is THIS particular car I want , not a similar one at my local place. 'OK she says, I'll call you back'. I get a call from her saying that she has checked with Waltham Cross and the car is available and that someone from my local MBD will call. Sure enough, an hour later a salesman from Kingston calls me and describes the car to me saying that he can get it down from Waltham Cross if I leave a deposit over the phone. Reluctant to do this I explain that if he gets the car down on the Monday afternoon (It is Saturday) we will do the necessary then. He wanted more so asked me to take her car in for a px valuation that afternoon. I raced up to Kingston with her car for him to value. After 40 mins he presented me with a piece of paper with the cost to change on it. I squeezed a better deal from him, but then he hit me with the whammy - the Waltham Cross car was sold on Friday!!! Somewhat amazed and hacked off at being dragged in to negotiate on a car that was already sold , we left in the almightiest of huffs.
Chapter 2 - when I got home I found her another car, this time a 350 petrol, almost identical to the other one with only 8k miles and the same price. Guess which dealer.....................MBD Kingston! Against our better judgment my sister called them at 11 on the Sunday morning and booked us a test drive at noon. The car was still available at their site and they remembered me from the day before (funnily enough). We arrived a bit early to be told they didn't know where the car was. Then we were told they'd found it and it was boxed in at the back of their lot on the other side of the A3 than the one we were told to be at! I had other things to do and was getting a bit peed off. It took them 45 mins to get the car out, so nearly 1 o/c before my sis went out in her potential purchase. The car was filthy inside and out and all 4 alloys were scuffed to bits. The sales mgr there couldn't give less of a sh*t if he tried. He then tried to stitch us up on the deal which he got very short shrift from me.
In the end , she bought it and we are collecting it tomorrow, so tune in tomorrow for part 3!
I wanted her to get it away from them asap because in the car lot was a nice 60 grand CLK63 AMG conv..................with another car resting, yes resting on its bumper.
This by far is the worst car buying experience I have ever had and you have all been warned:-x
My sister wanted an E class estate to replace her Focus last week. I found an amazing car online at MB Direct Waltham Cross - 320 CDi, 3 years old and 12k miles, 50 grands worth of car for 24 grand. I call the number and get the usual 'your local dealer is.........' crap from the girl on the phone. I insist that it is THIS particular car I want , not a similar one at my local place. 'OK she says, I'll call you back'. I get a call from her saying that she has checked with Waltham Cross and the car is available and that someone from my local MBD will call. Sure enough, an hour later a salesman from Kingston calls me and describes the car to me saying that he can get it down from Waltham Cross if I leave a deposit over the phone. Reluctant to do this I explain that if he gets the car down on the Monday afternoon (It is Saturday) we will do the necessary then. He wanted more so asked me to take her car in for a px valuation that afternoon. I raced up to Kingston with her car for him to value. After 40 mins he presented me with a piece of paper with the cost to change on it. I squeezed a better deal from him, but then he hit me with the whammy - the Waltham Cross car was sold on Friday!!! Somewhat amazed and hacked off at being dragged in to negotiate on a car that was already sold , we left in the almightiest of huffs.
Chapter 2 - when I got home I found her another car, this time a 350 petrol, almost identical to the other one with only 8k miles and the same price. Guess which dealer.....................MBD Kingston! Against our better judgment my sister called them at 11 on the Sunday morning and booked us a test drive at noon. The car was still available at their site and they remembered me from the day before (funnily enough). We arrived a bit early to be told they didn't know where the car was. Then we were told they'd found it and it was boxed in at the back of their lot on the other side of the A3 than the one we were told to be at! I had other things to do and was getting a bit peed off. It took them 45 mins to get the car out, so nearly 1 o/c before my sis went out in her potential purchase. The car was filthy inside and out and all 4 alloys were scuffed to bits. The sales mgr there couldn't give less of a sh*t if he tried. He then tried to stitch us up on the deal which he got very short shrift from me.
In the end , she bought it and we are collecting it tomorrow, so tune in tomorrow for part 3!
I wanted her to get it away from them asap because in the car lot was a nice 60 grand CLK63 AMG conv..................with another car resting, yes resting on its bumper.
This by far is the worst car buying experience I have ever had and you have all been warned:-x
