I did do the hpi and the vin does match.Did you do an HPI check on the car? If not I would do a check now. I would also check that the VIN on the MOTs matches the VIN on the car.
The dealer is trying it on or he is to thick to understand that what he has provided is not proof of service history.
He’s asking what exactly is proof of service history? He’s asking where in law does it say that you have to be a verified dealership to stamp service books? Aw manDid you do an HPI check on the car? If not I would do a check now. I would also check that the VIN on the MOTs matches the VIN on the car.
The dealer is trying it on or he is to thick to understand that what he has provided is not proof of service history.
Oh no no you did the best thing to inform me about this all. The dealer is willing to give me a full refund. He rang me saying nothing is wrong with the car and he serviced it himself and that he is willing to pay for the MB service himself if I want to keep it or he will refund me. I trust himIt’s very unusual to have stamps in a service book that don’t have contact details back to the place that did the work. I mean, what’s the point of stamping it if it can’t be verified? They haven’t even put a date on the first service! It’s faked. It’s rare for salvage vehicles to come with any paperwork. Often the toolkits are missing too. The car must have been serviced somewhere. It wouldn’t have got to that mileage if it hadn’t. It’s had brakes and tyres replaced too most likely, so there probably was a paper trail, it just became lost when the car was damaged and left the former owner. A few years ago you could find the previous owner from the v5 and get their side of the story but thats more difficult now with enhanced gdpr or whatever its called.
Ask the dealer to tell you what filters they replaced, because he has neglected to tick the appropriate boxes. If they have just done an oil and filter change it might be worth getting the others done so you know it’s as good as can be. I’m sorry I was the one to give you the bad news.
That sounds like a good outcome, if he’s willing to pay for it to be serviced at an independent Mercedes specialist and that they do all work that could have been missed from previous services I’d go with that.Oh no no you did the best thing to inform me about this all. The dealer is willing to give me a full refund. He rang me saying nothing is wrong with the car and he serviced it himself and that he is willing to pay for the MB service himself if I want to keep it or he will refund me. I trust him
Just to be clear, a proof of service history is either a fully stamped service book which details the name and contact details of the servicer or a paper trail of service invoices from the servicers, or, more likely in your case, a print out of the digital service records held by Mercedes.He’s asking what exactly is proof of service history? He’s asking where in law does it say that you have to be a verified dealership to stamp service books? Aw man
Just read this! That's a good result! Now it's up to you to decide if you want to keep the car or not.Oh no no you did the best thing to inform me about this all. The dealer is willing to give me a full refund. He rang me saying nothing is wrong with the car and he serviced it himself and that he is willing to pay for the MB service himself if I want to keep it or he will refund me. I trust him
I don’t know if I will find another this new and low mileage. The rest of them are like 2015 plates and 15k with similar mileage...Just read this! That's a good result! Now it's up to you to decide if you want to keep the car or not.
Personally I would give it back and go and buy another one elsewhere armed with the knowledge of all the good people on this forum are here to help and give advice.
Good! If you decide to keep the car take him up on the offer of the Mercedes service and get them to explain the benefits of Mobilo to you.I don’t know if I will find another this new and low mileage. The rest of them are like 2015 plates and 15k with similar mileage...
Thank you guys so so much... I’m going to mull this all over, speak to the dealer again, ring the finance company and then see what to do.
Thank you xxxGood! If you decide to keep the car take him up on the offer of the Mercedes service and get them to explain the benefits of Mobilo to you.
Good luck Sara
I'm not sure if that includes the discount offered by MB at the moment. There is 20% off servicing but you may need to ask for it. There is a thread on the forum about itThank you xxx
I don’t think I will ever buy a car again. It’s just too much stress!
But you guys have armed me with so much information I’m very grateful.
I have come across an MB monthly payment offer if £33 a month for regular services. In future I think I will go with this...
Ooo where is this discount? I thought I had to pay monthly to be a member or something to get that discount? Seriously like where is this discount? I’m gonna search this whole forum right now!I'm not sure if that includes the discount offered by MB at the moment. There is 20% off servicing but you may need to ask for it. There is a thread on the forum about it