Workumf
New Member
- Joined
- Oct 8, 2023
- Messages
- 3
- Reaction score
- 0
- Location
- Herts
- Your Mercedes
- C 250 AMG Line Premium, 2017, 2143cc diesel
Vehicle: C250d (2017) Owned from new.
Hi,
Yesterday I pressed the button on my tailgate to close it and whilst it was closing someone reached into the boot. I grabbed and stopped the tailgate to prevent it hitting their arm. Since then the power closing and opening no longer works.
I can release the catch with a footswipe, the fob or the button inside the drivers door and the tailgate springs open a few inches, but manual intervention is required to open it the rest of the way or to close it.
If I try to open it the rest of the way using the drivers door switch, I hear three clicks from the boot on the LHS.
If I try to close it using the drivers door switch, I hear two clicks (in rapid succession) from the boot on the LHS.
TLDR; Interrupted the tailgate closing sequence, now have to manually open/close it.
What I've tried so far:
1) Using an iCarsoft MB V2.0 diagnostic tool, I read fault code B188C13 from the 'Power Tail Gate' module. The text for this error is: "The Electric Motor For The 'Trunk Lid/Liftgate Control' Has a Malfunction. There Is An Open Circuit".
2) Checked all the fuses located in:
** The fusebox in the boot on the RHS
** The fusebox in the passenger footwell
** The fusebox in the engine bay on the RHS
3) Considered removing the trim around the tailgate hinges but thought better of it for now and I don't think I could manage it without damaging the trim clips, plus surely I couldn't have mechanically damaged anything - the boffins at Mercedes must have allowed for an obstruction?
Would appreciate any suggestions, thanks.
Hi,
Yesterday I pressed the button on my tailgate to close it and whilst it was closing someone reached into the boot. I grabbed and stopped the tailgate to prevent it hitting their arm. Since then the power closing and opening no longer works.
I can release the catch with a footswipe, the fob or the button inside the drivers door and the tailgate springs open a few inches, but manual intervention is required to open it the rest of the way or to close it.
If I try to open it the rest of the way using the drivers door switch, I hear three clicks from the boot on the LHS.
If I try to close it using the drivers door switch, I hear two clicks (in rapid succession) from the boot on the LHS.
TLDR; Interrupted the tailgate closing sequence, now have to manually open/close it.
What I've tried so far:
1) Using an iCarsoft MB V2.0 diagnostic tool, I read fault code B188C13 from the 'Power Tail Gate' module. The text for this error is: "The Electric Motor For The 'Trunk Lid/Liftgate Control' Has a Malfunction. There Is An Open Circuit".
2) Checked all the fuses located in:
** The fusebox in the boot on the RHS
** The fusebox in the passenger footwell
** The fusebox in the engine bay on the RHS
3) Considered removing the trim around the tailgate hinges but thought better of it for now and I don't think I could manage it without damaging the trim clips, plus surely I couldn't have mechanically damaged anything - the boffins at Mercedes must have allowed for an obstruction?
Would appreciate any suggestions, thanks.
