COMAND Screen Glitching

[BatMob]

My CLA C117 COMAND screen has worked fine since I bought the car. The screen randomly started glitching one day, turning on with the merc loading screen before shutting off after a minute and switching back on, and repeat.

Is this a frequent problem amongst mercs? Also is it possible to fix without going into dealership and paying an a hefty fee?

Cheers.

 

[Blobcat]

Hello and welcome,

My W213 did it a couple of times, software updates form the dealer (whilst still under warranty) seemed to stop it.
@Alfie from comandonline (forum supporters) can probably update the software as well as the dealers

 

[BatMob]

Hello and welcome,

My W213 did it a couple of times, software updates form the dealer (whilst still under warranty) seemed to stop it.
@Alfie from comandonline (forum supporters) can probably update the software as well as the dealers

Hi and cheers for the reply.
Did you ever find out what caused the issue initially?
Also, apologies for newbie questions but how would I contact Alfie from comandonline to update it as i'm assuming i'd have to travel far (i'm up in yorkshire).

Cheers.

 

[Blobcat]

Never found the issue just had the software updated - I tagged Alfie in so he'll see this thread. He is a but south of you though...