JD Power Satisfaction Surveys

daveenty

Senior Member
Joined
Jun 21, 2005
Messages
3,651
Reaction score
3,123
Location
The Frozen North :(
Your Mercedes
2019 AMG S Class Coupe
Yeah read that.

Still think they need to get some uniformity between their dealers. I've just changed form one to another and the difference was unbelievable. The first one I used (No names) were totally stand offish and looked down at everyone. Never even got to see a service person (apart from a young girl with an attitude problem)
New one I went to (Whitefield Mercedes) actually chatted with me, explained and showed me what they'd done (SBC recall) and was genuinely pleasant.

It seems that they're getting the cars together, if they can sort the arrogance out I'll be happier still :)
 


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