Mercedes Me Connect Emails

BristolExec

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Feb 1, 2018
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Your Mercedes
E/2018/2
I recently bought a new E-Class. I’ve been lucky enough to have had 6 new cars in 4 years. On each of them I’ve been able to track the cars via Mercedes Me.
Just before buying the car I got 2 emails saying the Mercedes Me Connect services would be free. I’m now told these 2 emails were sent in error & they want to charge me for it. It’s free on the other cars. Anyone else had the same.
 

Headhurts

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Jul 24, 2014
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Location
Norwich, Norfolk
Your Mercedes
E350 Night Edition Estate/2016/Diesel
Should be free for 3 years so far as I know, maybe they are confusing which car you have.

Back to dealership or wing an email off to them.

Robin


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BristolExec

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Your Mercedes
E/2018/2
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Hi Thx for the post. I’ve done that. Dealership say it’s a German thing. I’m not happy as I say it’s free on my other cars.
 

John Laidlaw

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Nov 15, 2013
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Location
Wirral
Your Mercedes
BMW 530d X Drive Tourer M Sports
It was free in the past. I wonder if MB are just following suit now that LR and BMW have gone that way?
 

AJD

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May 31, 2015
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Location
Suffolk by the Sea, UK.
Your Mercedes
2017 C200 2.0Ltr (P) ///AMG Line, Premium, 4dr. 9G. Brilliant Blue with Alpaca trim
Hi BristolExec, havn't the faintest but welcome to the forum :)
 

sonic

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Nov 21, 2009
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Location
Staffordshire
Your Mercedes
E350CDI, SLC250d, FJR 1300
Welcome. If I had bought six new MB's in four years, I would expect it for free. If they do start charging I see the take up really dropping off. The data is also very useful to them as well.
 


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