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Cannot open roof "close boot separator" error

Discussion in 'Bodywork, Tyres, Wheels & Trim' started by Yukko, Jan 3, 2017.

  1. Yukko

    Yukko New Member

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    Joined:
    Dec 28, 2015
    Location:
    Essex
    Your Mercedes:
    A207 2011 E250
    Hello

    Tried to lower the roof yesterday but got a "close boot separator" error message. Looking in the boot, boot separator is stuck in a horizontal position. I'm sure it should be vertical. Quick investigation and somehow (!) the boot separator has popped off the right hand-side spindle thingy (?) and is now loose. Does anyone know how to put it back on?

    Many Thanks
     
  2. Dale Minton

    Dale Minton Senior Member

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    Your Mercedes:
    SL55 AMG & BMW ALPINA B5
    If you have a SL R230 or SLK the boot separator is supposed to be closed to allow the roof the open and close. You pull separator out toward to rear so it is fully extended and insert the male spigots that stick out either side at the rear of the separator into the female recesses that are fixed and attached to the inside of the boot area either side near the back - it should be obvious, as you click them in they push down on little angled switches. These micro-switches know the separator has been extended and inserted which will allow the roof the operate. Do you have an instruction manual? How long have you owned this car??
     
    Last edited: Jan 3, 2017
  3. OP
    Yukko

    Yukko New Member

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    Location:
    Essex
    Your Mercedes:
    A207 2011 E250
    Hello Dale - thanks for responding!

    It's a E250 CDI A207 2011, had it for month and just getting used to it. I suspect it's a common problem and one that I am keen to rectify without too much pain or cost. I have attached some pictures to show where the boot separator should attached itself (it seems the other way round, the spigot is on the boot and should insert into the boot separator).

    There are 2 bolts attaching spigot to car - should I undo these to remove, insert into boot separator then reassemble? Is it that easy?

    Thanks and Regards
     

    Attached Files:

  4. Dale Minton

    Dale Minton Senior Member

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    Your Mercedes:
    SL55 AMG & BMW ALPINA B5
    I'm sorry but I can't help you on this this one, I am not familiar with this particular model and where the problem may lie, Hopefully someone else will pick up this thread.

    Best
    Dale.
     
  5. OP
    Yukko

    Yukko New Member

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    Location:
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    Your Mercedes:
    A207 2011 E250
    All sorted, removed spigot/spindle housing, inserted into boot separator then reassembled. Hood now working.
     
    Gozde Beyhan likes this.
  6. ellgeorgy

    ellgeorgy New Registration

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    Jul 7, 2018
    Your Mercedes:
    e250 convertible 2012
    sorry could you say that again? i am now facing this same issue with my e250 2012 convertible...

    isnt it a case of just re-hooking something back onto the peg/pin? or is this a screwdriver/wrench kinda of job....?
     
    Gozde Beyhan likes this.
  7. Mike350

    Mike350 Senior Member

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    Your Mercedes:
    350 2004 3.7 V6
    I’ve photo’d the left hand side of the roof separator on my SL, you’ll see that when it’s closed the male spigot engages with the female bracket which in turn houses the micro switch, which when properly engaged allows the roof to be lowered or raised accordingly. Make sure that both sides are completely clipped in, otherwise nothing will happen! Hope that helps
     

    Attached Files:

  8. Mic

    Mic Senior Member

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    Your Mercedes:
    MB SL500(2003), MB SLK320(2001), Volvo V70 XC AWD(2001)
    Mike......for future reference it is the off side only that houses the micro switch.

    Mic
     
  9. Mike350

    Mike350 Senior Member

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    350 2004 3.7 V6
    Thanks so much Mic, I had no idea, that’s what I like so much about the forum is the great advice you get and learn something new every day!
     
  10. Gkinghorn

    Gkinghorn Senior Member

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    Location:
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    Your Mercedes:
    E350 CDI Cabriolet - 2011
    if the posts above dont help i can take a photo of my E Cab (2011) to show this i think ... let me know
     
    Gozde Beyhan likes this.
  11. AACoolJ

    AACoolJ New Member

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    Location:
    Gravesend
    Your Mercedes:
    2004 CLK200 Cabriolet (Manual) & 2006 A-Class A150 5dr (Manual)
    Hey guys. Getting the same "close boot separator" error on my 2004 CLK. Just found out about this group, so am catching up on the advice here, and will try out immediately after work! Thanks in advance, and great to be here!
     
    Wighty likes this.
  12. Wighty

    Wighty Senior Member

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    Your Mercedes:
    W211/E320cdi/2009 and CLK200k 2009
    Welcome buddy , but start a seperate thread as other new members do , you will get more response .
     
  13. AACoolJ

    AACoolJ New Member

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    Your Mercedes:
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    Thanks Wighty. Will do that once I'm at home. Just a coincidence I discovered the group while Googling my roof issue. Really glad I found you guys. I notice you have a CLK as well. Awesome car!
     
    Wighty likes this.
  14. Wighty

    Wighty Senior Member

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    Yes it is a lovely car . Stick some some pics of yours up when you introduce yourself , some of the simpler members on here really love a car pic.
     
    LostKiwi and Blobcat like this.
  15. X2-CLK

    X2-CLK Active Member

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    Your Mercedes:
    CLK 350 Sport Convertible
    If the boot separator is fully pulled back and down and you're still getting the warning message then usually the cause is the gas strut not engaging the micro switch and pushing it back - it's on the left hand side in the boot
     
    Last edited: Feb 13, 2019
  16. AACoolJ

    AACoolJ New Member

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    Your Mercedes:
    2004 CLK200 Cabriolet (Manual) & 2006 A-Class A150 5dr (Manual)
    Just had a chance to get a quick look in the boot. turned out the separator was just not fully closed. must've been slightly pushed inwards when i picked up a friend at the airport over the weekend and he tried to push his bag in. he better not have broken anything!

    Will gladly upload more pics (aside from the one on my avatar) when I get a chance. Thanks again for pointing me in the right direction!
     
    Wighty likes this.
  17. X2-CLK

    X2-CLK Active Member

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    Your Mercedes:
    CLK 350 Sport Convertible
    No problem and welcome!
     
  18. Gozde Beyhan

    Gozde Beyhan New Member

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    Your Mercedes:
    E 250 AMG 2011
    Hi there

    I have a E 250 2011 with the same issue for a month.. probably my friend pushed her luggage too hard into the trunk. I am reading all these comments but the car part names are not familiar at all.. Is there anyway that I can have a video?
     
  19. Gozde Beyhan

    Gozde Beyhan New Member

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  20. Gozde Beyhan

    Gozde Beyhan New Member

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    a video will be extremely helpful as I am stuck :(
     

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