E220 cabriolet loud noise from front wheels on full lock

Jabs

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Hi
I have a 2016 E220 cabriolet and I am having this issue with the car. Whenever I am in reverse and on full lock I have the most disconcerting loud noise coming from my front wheels. Mercedes is telling me that it is the tyres that are slipping, it's not dangerous and I could try and correct this with winter tyres!
I had a CLK before that I loved and was really investing in the quality and comfort I expect from such a top brand as Mercedes. I am amazed that after the small fortune I spent on purchasing this car I am being asked to do this.
Has anyone else experienced this issue? I am about to take the car back to Mercedes for the 3rd time but I am now beginning to think the the motoring ombudsmen or watchdog is the way forward. I am also having other issues like internal compartment with 12v plug, lid coming off, seat belts having a mind of their own and malfuntioning on and off, which indicates a general overall poor quality of the vehicle. Any advice would be welcomed! Thank you.
 

John Laidlaw

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The tyre scrabbling/crabbing/juddering issue is well documented on here and elsewhere but (so far) has been limited to GLC, GLE, E63s (213 model) - I used to experience it on my previous 212 (E Class), but only in the cold, and as mentioned by MB to you, solved with winter tyres anyway (which I fit from end October through mid April normally)
It’s not ideal , but seems to be a trait in the brand.
The other issues although smaller could be very annoying, the fit and finish is normally very good.
Can you describe what’s happening with the seat belts? Is it the electronic pretensioners?
 
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Jabs

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The tyre scrabbling/crabbing/juddering issue is well documented on here and elsewhere but (so far) has been limited to GLC, GLE, E63s (213 model) - I used to experience it on my previous 212 (E Class), but only in the cold, and as mentioned by MB to you, solved with winter tyres anyway (which I fit from end October through mid April normally)
It’s not ideal , but seems to be a trait in the brand.
The other issues although smaller could be very annoying, the fit and finish is normally very good.
Can you describe what’s happening with the seat belts? Is it the electronic pretensioners?
Thank you for your response. I think it is tge electronic pretensioners. I was carrying my grandson in the back seat in an isofix car seat and was mortified to see that he was not at all restrained by the seat belt. I am VERY disappointed that I paid for a what is meant to be a quality product and have to dig deeper I to my pocket to try and achieve the standard and comfort that should come as standard. Surely this cannot be right to be asked to pay to sort out MB defunct product!
 

John Laidlaw

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Thank you for your response. I think it is tge electronic pretensioners. I was carrying my grandson in the back seat in an isofix car seat and was mortified to see that he was not at all restrained by the seat belt. I am VERY disappointed that I paid for a what is meant to be a quality product and have to dig deeper I to my pocket to try and achieve the standard and comfort that should come as standard. Surely this cannot be right to be asked to pay to sort out MB defunct product!
Do the rear seat belts have that feature? Not sure and I can’t find it in the manual.
In the settings Menu you will find it in the convenience sub menu. I know I have it in the fronts on my saloon but I switched it off (the hug wasn’t comfortable for my wife she felt constricted and you can’t select only one seat!)
 

DREAMER NO2

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Jabs Understand now . Problem you are having is front wheel slip . Can be a problem with front wheel drive cars .Dont think tyres will make any difference . Lot like the old bmc mini , they did this a lot .Just need to go steady on the revs.
 

LostKiwi

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Tell you in you manual to never turn it on to full lock .
No... they tell you not to hold it on full lock.

Also I had numerous BMC minis for years and never had one scrabble on full lock (except the one with a welded diff)...
 

John Laidlaw

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It’s not a front wheel drive car
 
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Jabs

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Do the rear seat belts have that feature? Not sure and I can’t find it in the manual.
In the settings Menu you will find it in the convenience sub menu. I know I have it in the fronts on my saloon but I switched it off (the hug wasn’t comfortable for my wife she felt constricted and you can’t select only one seat!)
they are only on the front seats. I know what your wife means though about the 'hug' not being comfortable but I had no idea this could be disabled.
 
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